Customer Support Representative

2 weeks ago

Bengaluru Karnataka, India Genau Accurate Learning solutions. Full time

Job Title: Work from Home Telecaller (Tamil and English Fluency)

**Job Description**:
We are seeking a highly motivated and skilled Telecaller who is fluent in both Tamil and English to join our team. As a Telecaller, you will be responsible for making outbound calls to potential customers, handling incoming calls, and providing excellent customer service. This is a work-from-home position, so you must have a quiet and dedicated workspace.

**Responsibilities**:

- Make outbound calls to prospective customers using a provided script.
- Explain our products/services to potential customers and answer their questions.
- Follow up on leads generated through various channels.
- Handle incoming calls from customers and address their inquiries or concerns.
- Maintain a database of customer information and interactions.
- Meet daily and monthly targets for call volume and sales.
- Collaborate with the sales team to ensure targets are met and exceeded.
- Provide feedback and suggestions for improving the calling process.

**Requirements**:

- Fluency in both Tamil and English languages.
- Proven experience as a Telecaller or similar customer service role.
- Excellent communication and interpersonal skills.
- Ability to work independently and meet targets.
- Good organizational skills and attention to detail.
- Comfortable working with CRM software and basic computer skills.
- Reliable internet connection and a quiet workspace for making calls.
- Positive attitude and willingness to learn and adapt.

Preferred Qualifications:

- Experience in a sales or telemarketing role.
- Knowledge of customer relationship management (CRM) tools.
- Ability to speak additional languages is a plus.
- Previous experience in a work-from-home setup.

Salary and Benefits:

- Competitive salary based on experience and performance.
- Incentives and bonuses based on achieving targets.
- Flexible working hours.
- Work-from-home setup with all necessary equipment provided.
- Opportunities for growth and career advancement.

If you meet the above requirements and are passionate about delivering excellent customer service while working remotely, we would love to have you on board. Please submit your resume along with a cover letter highlighting your relevant experience and language skills.

**Job Types**: Full-time, Permanent

**Salary**: ₹10,000.00 - ₹20,000.00 per month

Schedule:

- Day shift
- Fixed shift
- Morning shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (required)
- tele sales: 1 year (required)
- total work: 1 year (required)

**Language**:

- English (required)
- kannada (required)

Work Location: Remote

  • Customer Support Representative

    6 days ago

    Bengaluru, Karnataka, India CORESTRAT LABS PRIVATE LIMITED Full time

    **Job Title**: Customer Support Representative **Location**: [BANGALORE) **Job Type**: [Full-time] **Job description** **About the Role**:The primary role of the Customer Support Representative would be to act as a technical resource to our customer base for HighLevels suite of software features. A qualified Customer Support Representative possesses the...

  • Customer Support Representative

    2 weeks ago

    Bengaluru, Karnataka, India Wishtales AI Full time

    Wishtales AI HR - Customer Support Representative Job Title: Customer Support Representative (US Shift) Working Hours: USA Time Zone (Night Shift IST) Employment Type: Full-Time Experience: 1-3 years preferred **Salary**: 35k - 40k per month based on experience About the Role We are looking for a Customer Support Agent with exceptional English language...

  • Customer Support Representative

    2 weeks ago

    Bengaluru, Karnataka, India Genesis HR Services Full time

    **Job Title**: Customer Support Representative - International Voice Process **Location**: Bangalore **Job Type**: Full-time We are hiring for a **Customer Support Representative** role in Bangalore for a **US Process**. Join our team to provide exceptional customer support through the international voice process. **Job Details**: - **Process**:...

  • Customer Support Representative

    5 days ago

    Bengaluru, Karnataka, India ENHANCE PLUS CONSULTANT Full time

    Job Title: Customer Support Representative Location: Bangalore Cab Facility Industry: Customer Service MNC (Voice) Minimum 1 year **international voice** experience Required. 2. Resolve Customer Issues: Troubleshoot and resolve customer complaints and concerns in a timely and effective manner. 3. Provide Product/Service Information: Educate customers...

  • Customer Support Representative

    2 weeks ago

    Bengaluru, Karnataka, India Jobs-In360 Pvt Ltd Full time

    Designation : Customer Support Representative. Qualification : Graduation / PUC Language known : English + Any regional language Salary : Upto 19000 Working days : 6 days working with 1 Rotational off Shift : Day shift Location : Garebhavipalya Immediate Joining Call me on - 8951123396 **Job Types**: Full-time, Permanent Pay: ₹13,000.00 -...

  • Customer Support Representative

    1 week ago

    Bengaluru, Karnataka, India Six Dreams Technologies Private Limited Full time

    **Position Overview**: As a Customer Support Representative, you will play a critical role in delivering exceptional customer service and support. You will be the primary point of contact for our customers, responsible for addressing inquiries, resolving issues, and ensuring customer satisfaction. This role requires excellent communication skills, a...

  • Customer Support Representative

    2 weeks ago

    Bengaluru, Karnataka, India Glory Power Solutions Pvt Ltd Full time

    **We are Hiring!!!** **Designation**: Customer Support Representative **Qualification : Bachelor's degree or Equivalent** **Languages known : Proficiency in English and Malayalam** **Experience : Freshers** **Shift**: Day shift **Salary range**: 15K - 18K **Location**: Electronic City, Bangalore **Roles and Responsibilities**: **1)**Handle customer...

  • Customer Support Representative

    7 days ago

    Bengaluru, Karnataka, India Glory Power Solutions Pvt Ltd Full time

    **We are Hiring!!!** **Designation**: Customer Support Representative **Qualification**: Bachelor's degree or Equivalent **Languages known**: Proficiency in English and Malayalam **Experience**:Freshers **Shift**: Day shift **Salary Range**: 15K - 18K **Location**: Electronic City, Bangalore **Roles and Responsibilities**: **1)**Handle customer...

  • Customer Support Representative

    7 days ago

    Bengaluru, Karnataka, India Maverick Technopack Full time

    We are looking for a dedicated and customer-focused individual to join our Customer Support team. As a Customer Support Representative, you will play a key role in ensuring our customers have an exceptional experience with our products and services. You will be the first point of contact for customers seeking assistance, addressing inquiries, resolving...

  • Customer Support Representative

    2 days ago

    Bengaluru, Karnataka, India Unipro Full time

    Job Description: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative for UniPro, a Uniform Manufacturing and Distribution Company. The primary responsibility of this position will be to provide excellent customer service and support to our customers. Key Responsibilities: - Investigate and...