Customer Service Executive

2 weeks ago

Madhapur Hyderabad Telangana, India Rapiscan Full time

Overview:
Rapiscan Systems, an OSI Systems, Inc. company, designs, manufactures and markets security and inspection systems worldwide. Our products are used to inspect baggage, cargo, people, vehicles and other objects for weapons, explosives, drugs, and other contraband. Rapiscan Systems security and inspection devices can be found in a wide range of locations such as, airports, border crossings, railway stations, seaports and terminals, government and military installations and nuclear facilities. As the world’s leading security screening provider, Rapiscan Systems provides state-of-the-art products, solutions, and services to meet our customers’ most demanding threat detection needs.

Customer Service Support: Interacts with customers, company sales and/or service representatives to handle a variety of pre-sales or post-sales service functions. Receives customer requests and prepares documents/trouble tickets related to processing returns (RMA), servicing and exchanges. Updates databases with status of returned materials issues and accounts for returns inventory. Records and reports the status of equipment returns, repairs, replacements, sales orders and delivery schedules. Ensure service information accessible by sorting and filing documents/forms. May schedule field service repair calls. Handles requests for additional company materials. Maintains records of returns, schedule changes, product enhancements or changes and product pricing, and resolves return credit problems.

**Responsibilities**:
We are looking for experienced Customer Service Oriented People. Below are the Jobs and responsibilities
b) Provide superior customer service.
c) Follow up on customer queries and ensure they are resolved, escalate internally if needed.
d) Prepare quotes, Service tickets, RMAs etc.

Qualifications:

- a) Should have experience of atleast 2 years of working in an international Call Center
b) Fluent in english both Verbal and written
c) Flexible to work in rotational shifts
d) Flexible to work 6th day ( additional day) if needed.

**Equal Opportunity Employer

  • Customer Service Executive

    1 week ago

    Kukatpally, Hyderabad, Telangana, India Acintyo Local Oriented Customer Applications Private Limited Full time ₹ 1,80,000 - ₹ 2,94,000 per year

    Job Title: Customer Service Executive (Female Only)Company: ACINTYO LOCAL ORIENTED CUSTOMER APPLICATION PVT. LTDWebsite: Location: B4, IDA 5, Gandhi Nagar Rd, Asbestos Colony, Kukatpally, Hyderabad, Telangana Job Type: Full-timeExperience: 1 - 5 yearsJob Summary:ACINTYO LOCAL ORIENTED CUSTOMER APPLICATION PVT. LTD is seeking a femaleCustomer Service...

  • Customer Service Executive

    1 week ago

    Madhapur, Hyderabad, Telangana, India Rapiscan Full time

    Overview: Rapiscan Systems, a wholly owned subsidiary of OSI Systems, Inc. designs, manufactures and markets security and inspection systems worldwide. Our products are used to inspect baggage, cargo, people, vehicles and other objects for weapons, explosives, drugs, and other contraband. Rapiscan Systems security and inspection devices can be found in a...

  • Customer Service Executive

    7 days ago

    Madhapur, Hyderabad, Telangana, India Assettrust Services Pvt Full time

    **Job Title**:Customer Service Executive - Real Estate **Company**: Assettrust Services Pvt Ltd **Location**: Hyderabad, Telangana, India **About Assettrust Services Pvt Ltd**: - Reputable and growing real estate services company in Hyderabad. - Committed to exceptional service and building lasting client relationships. - Offers comprehensive real estate...

  • Customer Service Representative

    2 weeks ago

    Madhapur, Hyderabad, Telangana, India Mahaveer Soft Solutions Pvt Ltd Full time

    Job description Call Centre Representative - We are looking for a Call Centre Representative to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality. REQUIREMENT - Graduated high school, but a bachelor's degree in...

  • Customer Service Representative

    4 days ago

    Madhapur, Hyderabad, Telangana, India Mahaveer Soft Solutions Pvt Ltd Full time

    Job description Call Centre Representative : We are looking for a Call Centre Representative to handle calls from customers and provide support to them in any way possible. You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality. REQUIREMENT - Graduated high school, but a bachelor's degree in...

  • Customer Care Executive

    2 days ago

    Madhapur, Hyderabad, Telangana, India Pushpa Interiors Full time

    We are looking for a **Female Customer Care Executive** to join our team: Experience: 0 to 2 Years **Roles and Responsibilities**: - Require to execute the responsibilities of Front Office Executive effectively and efficiently - Greeting Clients and set a positive Front Office atmosphere. - Answering phone calls to explain our services to the customers -...

  • Customer Care Executive

    7 days ago

    Madhapur, Hyderabad, Telangana, India YV Reddy Associates Full time

    We are looking for a friendly and professional **Female Customer Care Executive** to join our team Experience - 3 Months to 2 Years **Responsibilities** - Answering phone calls, responding to customer needs and explain our services. - Provide our service information to meet customer needs. - Collaborate with marketing department to escalate complex issues...

  • Customer Service Executive

    4 days ago

    Hyderabad, Telangana, India GROWNEXT CONSULTANCY SERVICE Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Role & ResponsibilitiesHandle inbound and outbound customer calls, emails, and chats professionally and efficiently.Resolve customer queries, complaints, and issues within defined timelines.Maintain accurate records of customer interactions and follow up for timely resolution.Coordinate with internal departments to ensure seamless customer service...

  • Customer service support

    3 hours ago

    Madhapur, Hyderabad, Telangana, India Kaits Full time ₹ 2,40,000 - ₹ 3,60,000 per year

    Job Title: Customer Service Representative – International Voice SupportDepartment: Customer Support / BPO OperationsLocation: [City / Office Location]Employment Type: [Full-Time / Contract / Work from Office]Job Summary:We are looking for enthusiastic and customer-focused Customer Service Representatives to handle international voice support for our...

  • Customer Care Executive

    1 week ago

    Madhapur, Hyderabad, Telangana, India vagarious solutions pvt.ltd Full time

    ROLE : CUSTOMER CARE EXECUTIVE QUALIFICATION : ANY GRADUATION GENDER : M/F LOCATION : YOUSUFGUDA Pay: ₹12,000.00 - ₹18,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - Technical support: 1 year (preferred) - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: -...