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Customer Care Executive

2 weeks ago

Madhapur Hyderabad Telangana, India YV Reddy Associates Full time

We are looking for a friendly and professional **Female Customer Care Executive** to join our team

Experience - 3 Months to 2 Years

**Responsibilities**
- Answering phone calls, responding to customer needs and explain our services.
- Provide our service information to meet customer needs.
- Collaborate with marketing department to escalate complex issues and ensure timely resolution.
- Maintain thorough and accurate records of customer interactions.
- Identify opportunities for process improvement and contribute to ongoing initiatives to enhance the customer experience.
- Stay updated on service knowledge and company policies to effectively assist customers.
- Communication Knowledge in Telugu, Hindi and English

**Job Types**: Full-time, Permanent, Fresher

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer support: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)
- Telugu (preferred)

Work Location: In person