Reservations Executive

1 week ago

Bengaluru Karnataka, India Marriott International, Inc Full time

**Job Number** 24146226
**Job Category** Reservations
**Location** Courtyard Bengaluru Hebbal, No 2/55 Outer Ring Road, Nagavara, Bengaluru, Karnataka, India VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management

***

Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.

Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: At least 2-years of related work experience.

Supervisory Experience: At least 1 year of supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Reservation Executive

    5 days ago

    Bengaluru, Karnataka, India GOKITE TOURS AND TRAVELS Full time

    **Key Responsibilities**: - Handle reservations for flights, hotels, tour packages, and other travel-related services. - Coordinate with airlines, hotels, and vendors to confirm bookings and address any issues. - Provide clients with detailed itineraries, booking confirmations, and travel-related documentation. - Respond to client inquiries and resolve...

  • Reservation Executive

    2 weeks ago

    Indiranagar, Bengaluru, Karnataka, India Big Pitcher Full time

    **Reservation Management**: - Accurately input table reservation details into the booking system. - Manage and update table reservation records, ensuring accuracy and completeness. **Guest Interaction**: - Provide friendly and professional assistance to guests regarding reservation inquiries, special requests, and accommodations. - Address and resolve any...

  • Reservation Executive

    1 day ago

    Jayangar III Block, Bengaluru, Karnataka, India Mogg's Estate Full time

    Designation - Reservation Executive Experience - Fresher to 2 yrs Saturday and Sunday is working, Every Tuesday or Wednesday will be week off. Job Roles Job Brief - Managing reservations and booking requests from customers. - Ensuring accurate and timely reservation processing. - Providing excellent customer service by addressing inquiries and resolving...

  • Reservation Executive

    7 days ago

    Indiranagar, Bengaluru, Karnataka, India Sliceinn Full time

    We are looking for a dynamic and motivated **Reservation and Sales Executive** to join our team. This role combines inbound reservation management with proactive sales and guest communication to ensure high occupancy, guest satisfaction, and efficient operations. **Key Responsibilities** - Convert leads into confirmed bookings by understanding guest needs...

  • Reservation Executive

    2 weeks ago

    Bengaluru, India SYSOTEL Technologies Pvt. Ltd. Full time

    **Responsibilities for reservations Executive** - Processes reservation requests from clients as per the hotel's requirements. - Know the type of rooms available, their location, and their layout. - Handles daily correspondence. - Take calls to assist client needs with reservations including modifications and cancellations. - To maximize revenue via...

  • Reservation Executive

    2 weeks ago

    Bengaluru, Karnataka, India SHOWOFFFF Full time

    Process new reservations, amendments, and cancellations accurately in the reservation system. - Maintain up-to-date knowledge of room types, packages, rates, promotions, and hotel services. - Upsell higher room categories or packages to maximise revenue. - Coordinate with front office, housekeeping, and sales departments to ensure smooth operations. - Handle...

  • Reservation Executive

    1 day ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Job Number** 24027596 **Job Category** Reservations **Location** Renaissance Bengaluru Race Course Hotel, No 17 and 17/1 Madhava Nagar Extension Race Course Lane, Bengaluru, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Process all reservation requests, changes,...

  • Reservation Executive

    3 weeks ago

    Bengaluru, Karnataka, India Vesta Hotels & Resorts Full time

    Requirement:Male/FemaleAge 24-35 yearsLocation: KolkataRole Description:This is a full-time on-site role as an Executive - Central Reservation at Vesta Hotels & Resorts in the Greater Kolkata Area. The role involves overseeing accuracy of Reservations put into system by the individual hotels properly as per Company Guidelines in the chain hotels. Also to...

  • Hotel Reservation Agent

    1 day ago

    Bengaluru, Karnataka, India New Calicut Travels Full time

    **Job Title**: Hotel Reservation Executive - Makkah (Saudi Arabia) **Location**: Makkah, Saudi Arabia **Company**: Private Hotel in Makkah **Industry**: Hospitality / Travel & Tourism We are hiring for the position of **Hotel Reservation Executive** for a reputed hotel in **Makkah**, Saudi Arabia. **Key Responsibilities**: - Handle hotel reservations...

  • Reservations Executive

    1 week ago

    Bengaluru, India JadeCaps Full time

    Job Description Company Description JadeCaps is reimagining the future of short-term rentals in India and Southeast Asia through an AI-first property management and monetization platform. By integrating dynamic pricing, calendar sync, AI chatbots, and owner dashboards, JadeCaps empowers homeowners to maximize their earning potential while delivering...