Reservation Executive

3 days ago

Bengaluru Karnataka, India ITC Fortune Park JP Celestial Full time

Job Title: Reservation Executive

Department: Front Office/Reservations

Reports to: Assistant Manager/Manager - Reservations

Job Summary:
Key Responsibilities:

- Ensure accurate and up-to-date records of room availability, rates, and guest information
- Process room assignments and prepare registration cards
- Coordinate with other departments (Front Desk, Housekeeping, etc.) to ensure smooth guest experiences
- Respond to guest inquiries and resolve any issues promptly
- Meet and exceed sales and revenue targets
- Stay up-to-date with hotel promotions, packages, and services
- Maintain confidentiality and handle sensitive guest information with discretion

**Requirements**:

- 1-2 years of experience in hotel reservations or front office operations
- Excellent communication and customer service skills
- Proficient in hotel software (e.g., PMS, CRS) and Microsoft Office
- Ability to work under pressure and meet deadlines
- Strong attention to detail and organizational skills
- High school diploma or equivalent required; degree in Hospitality or related field preferred

Working Conditions:

- Work in a fast-paced office environment
- Sit for extended periods and use computer equipment
- May require overtime, weekends, and holidays

What We Offer:

- Competitive salary and benefits package
- Opportunities for career growth and development
- Collaborative and dynamic work environment

**Job Types**: Full-time, Permanent

**Benefits**:

- Food provided
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 7795353697

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