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Customer Success Executive

2 weeks ago

New Delhi, India McCoy Mart Full time

**Experience**: 1- 5 years
**Location**: New Delhi
**No. of Positions**: 2
**Qualification**: Any Graduate
**Compensation**: Best in the Industry
- Answer calls professionally to provide information about products and services
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments as well as actions taken.
- Follow up to ensure that appropriate actions were taken on customers' requests
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Lead Verification

**Skills Required**:

- Good communications skills
- Ability to listen and active problem solving skills
- Good interpersonal skills
- Ability to handle pressure
- Person knowing any South Indian language will be preferred - Tamil/ Telgu