Customer Success Executive
3 days ago
About the Role: Are you driven by structure, accountability, and the satisfaction of seeing seamless operations translate into delighted clients? Do you enjoy coordinating across teams, ensuring timelines are met, and supporting business processes that keep everything running smoothly? If yes — we’re looking for you to join our Customer Success team.Responsibilities : Manage day-to-day B2B operational activities for assigned clients and projects. Act as the central point of coordination between internal teams and clients to ensure timely, accurate, and smooth delivery. Support business requirement gathering, task tracking, and follow-ups to maintain operational efficiency. Work closely with product, analytics, and delivery teams for feasibility checks, issue resolution, and service continuity. Track project milestones and operational KPIs to ensure adherence to timelines and defined scope. Maintain and update trackers, dashboards, and reports (using Excel or Google Sheets). Perform basic data analysis to identify bottlenecks, recurring issues, and areas for improvement. Prepare concise summaries and reports for internal and client review meetings. Support documentation, SOP creation, and process enhancement initiatives. Assist in recognizing and celebrating strong performance and milestones within the team.Role Requirements : Experience: 1–2 years in customer success, operations, or client coordination roles (preferably in B2B, SaaS, or eCommerce domains). Strong operational understanding — planning, tracking, and execution. Proficiency in Excel or Google Sheets for managing trackers and reports. Hands on Python experience is good to have Excellent communication and coordination skills across cross-functional teams. High attention to detail, ownership, and follow-through. Growth mindset with a collaborative and coachable attitude. Proactive problem solver who thrives in a fast-paced environment.Why Join us : Be part of a global customer success operations team that values structure, consistency, and growth. Gain exposure to diverse brands, clients, and operational workflows. Learn how data and disciplined operations come together to deliver impact. Work in a culture that recognizes effort, celebrates progress, and encourages continuous improvement.Additional Notes :At Shopalyst, we are creating a global workplace that enables everyone to find their true potential, purpose, and passion irrespective of their background, gender, race, sexual orientation, religion and ethnicity. We are committed to providing equal opportunity for all and believe that diversity in the workplace creates a more vibrant, richer work environment that advances the goals of our employees, communities and the business. www.shopalyst.com
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Customer Success Executive
4 weeks ago
New Delhi, India Karix Full timeJob Role : Sr. Executive - Customer SuccessJob Location : BangaloreJob Responsibilities: Identify, build, and nurture relationships with key stakeholders within partner organizations, focusing on driving joint success. Collaborate with internal teams, including Customer Success, Sales, and Product, to align resources and strategies to meet partner needs. Act...
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Customer Success Executive
4 weeks ago
New Delhi, India StarApps Studio Full timeCustomer Success Executive Location : Pune (WFH) Shifts : Night (7 PM – 4 AM) / Early Morning (4 AM – 1 PM)About StarApps Studio StarApps Studio is a fast-growing, bootstrapped, and profitable B2B SaaS company empowering 25,000+ Shopify merchants, including 1,000+ Shopify Plus stores, with 6 highly-rated apps. With a $4M ARR and a goal to hit $10M, we...
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Customer Success Executive
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New Delhi, India Sulekha Full timeCustomer Success Executive – Social Media Marketing Location: Perungudi, Chennai Experience: 6 Months – 1+ Years Company: Sulekha.comAbout the Role: Are you passionate about social media and helping businesses shine online? Sulekha.com is seeking a Customer Success Executive to manage and grow the digital presence of MSMEs across platforms like Facebook,...
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Customer Success Executive
3 weeks ago
New Delhi, India StarApps Studio Full timeCustomer Success ExecutiveLocation: Pune (WFH)Shifts: Night (7 PM – 4 AM) / Early Morning (4 AM – 1 PM)About StarApps StudioStarApps Studio is a fast-growing, bootstrapped, and profitable B2B SaaS company empowering 25,000+ Shopify merchants, including 1,000+ Shopify Plus stores, with 6 highly-rated apps. With a $4M ARR and a goal to hit $10M, we rank...
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Customer Success Executive
2 weeks ago
New Delhi, India StarApps Studio Full timeCustomer Success ExecutiveLocation: Pune (WFH) Shifts: Night (7 PM – 4 AM) / Early Morning (4 AM – 1 PM)About StarApps Studio StarApps Studio is a fast-growing, bootstrapped, and profitable B2B SaaS company empowering 25,000+ Shopify merchants, including 1,000+ Shopify Plus stores, with 6 highly-rated apps. With a $4M ARR and a goal to hit $10M, we rank...
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Customer Relation Executive
1 week ago
Sanjay Enclave, Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time ₹ 1,50,000 - ₹ 3,00,000 per yearHiring Now – Customer Relation Executive (CRE)Location: Sanjay Gandhi Transport NagarSalary: 15k to 25kJob Type: Full-time | On-siteAbout the Role:We are looking for a proactive and customer-focused Customer Relation Executive (CRE) to manage client interactions and ensure high levels of customer satisfaction. The ideal candidate will be the first point of...
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Customer Success Executive
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Executive - Customer Success
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Customer Care Executive
1 week ago
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Customer Success Manager
4 weeks ago
New Delhi, India Kovaion Consulting Full timeIn Kovaion, Customer Success Managers (CSMs) / Solution Architect form the backbone of Project Delivery & Customer Retention. They are responsible for building strong relationships with customers, ensuring customers get the most value out of our services, and ultimately driving customer retention and growth. This unique role combines the strategic...
