Customer Onboarding and Support Executive

**Summary**: **Roles and Responsibilities**: - Assist customers with onboarding processes, including setting up Integration like Payment Gateways and providing guidance on how to use our products/services - Troubleshoot and resolve any technical issues that customers may encounter - Collaborate with other teams to ensure a seamless customer experience -...

**Roles & Responsibilities** - New customer onboarding - Be able to understand the nature of client issues and resolve them in a timely and efficient manner. - Self-motivated and be team player. - Maintain policies and procedures when working with clients and provide appropriate information. - Collaborate with team members on knowledge transfer, procedures,...

**Overview**: Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium-sized accommodation businesses. With more than 400+ Team members, and 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported...

New customer onboarding able to understand client issues & resolve them effectivelyResponsible for resolving client issues via Live Chat, Email, Phone, and Remote softwareMaintain policies & procedures while client handlingProvide Knowled. transf Required Candidate profileStrong communication in English & Telugu, computer skills, self-motivated, team...

**Overview**: Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium sized accommodation businesses. With more than 390+Team members, 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages...

**Roles & Responsibilities** - New customer onboarding - Be able to understand the nature of client issues and resolve them in a timely and efficient manner. - Self-motivated and be team player. - Maintain policies and procedures when working with clients and provide appropriate information. - Collaborate with team members on knowledge transfer, procedures,...

**Roles & Responsibilities** - New customer onboarding - Be able to understand the nature of client issues and resolve them in a timely and efficient manner. - Self-motivated and be team player. - Maintain policies and procedures when working with clients and provide appropriate information. - Collaborate with team members on knowledge transfer, procedures,...

Roles & ResponsibilitiesNew customer onboardingBe able to understand the nature of client issues and resolve them in a timely and efficient manner.Responsible for resolving client issues via Live Chat, Email, Phone, and Remote software.Self-motivated and be team player.Maintain policies and procedures when working with clients and provide appropriate...

Technical Customer Support Executive / Admin Support with Excel Skills (On-site)Location: Surat, Gujarat ( preferred candidate)Job Summary:We are looking for a Technical Customer Support Executive to manage voice process (calls), email support, Zoom client assistance, and basic software troubleshooting. This role is also open to administrative professionals...

Job Description RESPONSIBILITIES: - Manage customer service & onboarding across frontend & backend. Address client inquiries via email, phone & chat. Collaborate with sales & tech teams for smooth onboarding. Troubleshoot issues promptly & provide timely, professional solutions. Required Candidate profile - Proven experience in customer service &...