Customer Support Associate

1 week ago

HSR Layout Bengaluru Karnataka, India ZoloStays Full time

**Designation** - Customer Support Associate

**CTC** - 3- 3.5 LPA

**Working Days**:

- 6

**Shift**:

- Night

**AboutZolo**

ZoloStays stands out as the **leading** provider of managed co-living spaces in India, catering to the needs of both working professionals and students. With over $100 Mn funding from Nexus Venture Partners, IDFC Alternatives, and Mirae Asset, we are rapidly **growing**.

**Roles & Responsibilties (Customer Support - Voice Process)**
- Identify customers' needs and wants, clarifying information whenever possible
- Develop customer satisfaction goals
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Acknowledging and resolving customer complaints.
- Communicating and coordinating with colleagues as necessary.
- Inbound & Outbound Call Process

**Qualifications -**
- Bachelor’s degree in any Specialization
- 0-2 years experience
- Calling experience will be preferred
- Excellent knowledge of basic computer skills with 35 WPM
- Conflict resolution/Time Management skill is must
- Strong multi-tasking skills with Creative thinking
- Desire to work in a fast-paced, challenging environment.
- Flexible to work in shifts and ready to support beyond the shift timings as per the requirement.

**Job Types**: Full-time, Permanent

Pay: ₹300,000.00 - ₹350,000.00 per year

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

  • Customer Support Associate

    1 week ago

    HSR Layout, Bengaluru, Karnataka, India Paisa wapas Full time

    Paisa Wapas is hiring for a Customer Support Associate Location: HSR Layout, Bengaluru Experience: 1-2 years **Responsibilities and Duties** - Help in improving processes to optimise the better customer experience. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution...

  • Customer Support Associate

    1 week ago

    HSR Layout, Bengaluru, Karnataka, India Paisa wapas Full time

    Paisa Wapas is hiring for a Customer Support Associate Location: HSR Layout, Bengaluru Experience: 1-2 years **Responsibilities and Duties** - Help in improving processes to optimise the better customer experience. - Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution...

  • Customer Support Associate

    1 week ago

    HSR Layout, Bengaluru, Karnataka, India Ionage.in Full time

    **About Ionage**: Ionage is at the forefront of accelerating electric vehicle (EV) adoption by offering innovative solutions that mitigate range anxiety, provide intelligent routing, and a universal wallet to give EV owners a frictionless charging experience. We also offer robust APIs and SDKs to enterprises in the EV charging ecosystem or planning to be a...

  • Customer Support Associate

    2 weeks ago

    HSR Layout, Bengaluru, Karnataka, India Ionage.in Full time

    **About Ionage**:Ionage is at the forefront of accelerating electric vehicle (EV) adoption by offering innovative solutions that mitigate range anxiety, provide intelligent routing, and a universal wallet to give EV owners a frictionless charging experience. We also offer robust APIs and SDKs to enterprises in the EV charging ecosystem or planning to be a...

  • Customer Success Associate

    1 week ago

    HSR Layout, Bengaluru, Karnataka, India AlgoShack Full time

    **Job Summary**: We are looking for an enthusiastic **Customer Success Associate** who is passionate about helping customers and has **testing experience from college projects or internships**. In this role, you will assist customers in effectively using our products, troubleshoot basic technical issues, and work closely with internal teams to improve...

  • Customer Support Associate

    1 week ago

    Bengaluru, Karnataka, India Mosahay associate pvt ltd Full time

    A customer support executive helps customers with their questions or problems, and ensures they have a positive experience.Responsibilities - Answer questions about products or services - Help troubleshoot issues - Process returns - Handle customer complaints - Provide solutions and alternatives - Follow up to ensure resolution - Record customer...

  • Customer Support Associate

    1 week ago

    Bengaluru, Karnataka, India Jobs-In360 Pvt Ltd Full time

    Job Role : Customer Support Associate Contact : 8951123396 Qualification : Graduation Salary : 15000 Take home Language : English + Hindi Location : HSR Layout Immediate Joiners **Job Types**: Full-time, Permanent, Fresher Pay: ₹14,000.00 - ₹15,000.00 per month Schedule: - Day shift - Morning shift **Language**: - Hindi (required) - English...

  • Customer Support

    2 weeks ago

    HSR Layout, Bengaluru, Karnataka, India Urban Standz Pvt Ltd Full time

    **Key Responsibilities**: - Provide accurate product information and resolve issues. - Troubleshoot customer problems and provide timely solutions. - Document and track customer issues and resolutions. - Escalate unresolved issues to the appropriate team. - Ensure high levels of customer satisfaction. **Requirements**: - Excellent communication and...

  • Customer Support

    1 week ago

    HSR Layout, Bengaluru, Karnataka, India Jobs-In360 Pvt Ltd Full time

    Job Role: Customer Support (Fresher) Location: HSR Layout, Bangalore Required: Graduation (Any Stream) **Salary**: ₹15,000 per month + PF Language: Proficiency in Hindi and English Responsibilities: Handle customer queries, provide assistance, ensure customer satisfaction Immediate joining required **Job Types**: Full-time, Permanent, Fresher Pay:...

  • Customer Support Associate

    1 week ago

    Bengaluru, Karnataka, India DITINUS TECHNOLOGY PRIVATE LIMITED Full time

    **Job Title**: Customer Support Associate **Location**: Bangalore, Electronic City **Job Summary** **Key Responsibilities** - Handle customer inquiries and provide effective solutions. - Respond promptly and professionally to customer needs. - Maintain thorough knowledge of client products and services. **Qualifications** - Freshers welcome; both...