Office Administrator

**Location**: Mumbai (Bandra / Vashi)
**Experience**: 2+ years in Admin or HR Roles with a focus on training/EdTech institutes
**Department**: Admin
**Reporting To**: Founder/Director
**Type**: Full-Time | Individual Contributor (with future team-building opportunity)

**About Awdiz**

Awdiz is one of India’s fastest-growing Job Guarantee training institutes, helping thousands of students transform their careers through practical IT training. We are now looking to strengthen our digital presence and lead generation through smart, high-performing digital marketing.

**Key Responsibilities**: Multi-Role Admin

**1. Point of Contact (PoC) for Placement Officers**
- You will act as the central coordinator between Placement Officers and students. Your responsibilities will include:

- Follow-ups: Regularly follow up with Placement Officers to collect interview feedback, outcomes, and next steps.
- LMS Updates: Update the status of each interview in the LMS - including “Scheduled,” “Attended,” “Not Attended,” “Selected,” “Rejected,” or “Pending Feedback.”
- Escalations: Monitor attendance trends. If students are repeatedly missing interviews or not taking the process seriously, escalate the issue to the Admin or Super Admin with proper documentation and a recommendation for action (e.g., disable placement access).
- Placement Coordination Reporting: Generate daily/weekly reports that reflect placement progress, pending interviews, rejections with reasons, and student responsiveness.

**2. Point of Contact (PoC) for Students**
- As a student-facing representative, you will be the go-to person for students regarding their training and performance:

- Monitor LMS Progress: Regularly check if students are completing their daily sessions, assignments, assessments, and mock tests.
- Motivation & Follow-Up: Counsel students who are lagging behind, scoring poorly, or skipping LMS activities. Provide encouragement, tips, or escalated support if needed.
- Assessment Importance: Educate students about the role of assessments in their final placement eligibility and encourage retakes for scores below 85%.
- Update LMS Data: Record feedback, test retakes, and student improvement updates within the LMS for internal review and audit.

**3. Point of Contact (PoC) for Trainers**
- You will act as the support pillar for trainers, helping them deliver sessions smoothly and ensuring LMS content is updated and accessible.
- Demo Coordination: Coordinate demo sessions for new/prospective students by matching trainer availability and informing students.
- LMS Content Upload: Assist trainers in uploading or updating: Day-wise assignments, Mock test questions, Multiple-choice questions (MCQs), Module-wise assessments, Final assessments.
- Support & Escalation: Help trainers with any LMS-related issues and escalate to tech support if necessary.
- Documentation: Ensure training documents, assessments, and videos are well-organized and categorized for each course in the LMS.

**4. LMS Expert**
- As the LMS Operations Lead, your goal is to ensure that the LMS platform is accurate, consistent, and valuable to both students and trainers.
- Lifecycle Management: Manage the student journey on LMS from the day of admission, batch allocation, daily learning, assessments, and finally the transition to placement eligibility.
- Performance Tracking: Continuously monitor assessment results and flag students scoring below eligibility (less than 85%) for retests.
- Learning Improvement: Identify patterns where students struggle (e.g., low mock test scores or skipped videos) and initiate interventions like trainer 1-on-1s or internal mentoring.
- Placement Feedback Loop: Track interview feedback and use it to analyze student weaknesses (e.g., communication, tech skills) and update trainers or management accordingly.
- System Maintenance: Raise issues or improvements needed in LMS features or reports to the tech team.

**5. Internal Hiring Coordinator**

This role extends into talent acquisition and internal staff coordination, including:

- Interview Scheduling: Manage interview logistics, coordinate with interview panel, and ensure timely follow-ups.
- Staff Progress Monitoring: Keep track of new hires’ performance and coordinate with department heads for feedback.
- Syllabus Tracking: Work with trainers to monitor syllabus coverage, ensure timely updates in the LMS, and prepare progress reports for leadership.
- Salary Review Preparation: Assist management by gathering performance data and feedback for internal salary hike or promotion discussions. Maintain transparent documentation of staff contributions and progress.

**Why Join Awdiz?**
- Work directly with leadership and own the digital charter.
- Play a pivotal role in scaling a high-growth business.
- Freedom to innovate and test bold ideas.
- Potential to **lead your own team** in the next 6-12 months.

**To Apply**

Pay: ₹300,000.00 - ₹600,000.00 per year

Schedule:

- Day shift

Supplemental P