Salesforce Administrator, Product Support

1 week ago

Bengaluru Karnataka, India Toast Full time

**Toast Overview**:
We are a rapidly growing company that's revolutionising the way the restaurant industry does business by pairing technology with an unrivalled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale, guest-facing technology, and award-winning customer support. As a Toaster, you will be challenged to take on meaningful projects that will help shape the future of the company. Join us as we empower the restaurant community to delight guests, do what they love, and thrive.

**Job Overview**:
**As a Salesforce Administrator for Business Systems, you will**:

- Work with an agile SCRUM team of Salesforce administrators and architects on the delivery of continuous improvement and strategic project initiatives for Toast's internal teams in Quote to Cash
- Perform Admin responsibilities related but not limited to DocuSign, Conga, flows, process builder, custom objects, and other Salesforce platform tools.
- Collaborate with Solutions Architects and integration team on the development of custom Apex and VisualForce classes and components.
- Evaluates requests for new or modified features/functionality to determine feasibility, complexity and time required and compatibility with current systems and develops proposals to

deliver desired solutions.
- Perform root cause analysis on issues and resolve prioritized defects.
- Perform peer reviews of changes to the Salesforce org.
- Follow and enforce the standards and best practices of the Business Systems SDLC.

**Do you have the right ingredients?**
- Experience with DocuSign, Conga, SOQL queries, Apex, process builders, flows and other

Salesforce platform tools
- Creative and analytical thinker with strong problem-solving skills
- Experience working in a SCRUM or agile environment.
- Confident in manipulating large amounts of data while understanding related object/field

functions.
- Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and

collaborate laterally and upwards
- Excellent organisational, time management oral and written communication skills
- Action-oriented, "can do" attitude demonstrating willingness to accept accountability and responsibility for individual actions.

**Bonus ingredients (a pinch of salt)**:

- 2+ years working on an Agile SCRUM or Kanban team.
- Sales Cloud, Service Cloud, and Developer certifications preferred.
- Salesforce Certified Platform App Builder.
- Salesforce Certified Platform Developer I.
- Salesforce Administrator (ADM201, ADM211) certified.
- Salesforce Advanced Administrator (ADM301) certified.

Location: Bangalore

Mode: Hybrid

Work Timings: EST

**We are Toasters**

Diversity, Equity, and Inclusion is Baked into our Recipe for Success.

At Toast our employees are our secret ingredient. When they are powered to succeed, Toast succeeds.

The restaurant industry is one of the most diverse industries. We embrace and are excited by this diversity, believing that only through authenticity, inclusivity, high standards of respect and trust, and leading with humility will we be able to achieve our goals.

Baking inclusive principles into our company and diversity into our design provides equitable opportunities for all and enhances our ability to be first in class in all aspects of our industry.

  • Salesforce Administrator, Product Support

    1 week ago

    Bengaluru, Karnataka, India Toast Full time

    **Toast Overview**: We are a rapidly growing company that’s revolutionising the way the restaurant industry does business by pairing technology with an unrivalled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale,...

  • Salesforce Administrator, Product Support

    1 week ago

    Bengaluru, Karnataka, India Toast Full time

    **Toast Overview**: We are a rapidly growing company that’s revolutionising the way the restaurant industry does business by pairing technology with an unrivalled commitment to customer success. We help restaurants streamline operations, increase revenue, and deliver amazing guest experiences through our platform that combines restaurant point of sale,...

  • Salesforce DevOps Architect

    2 weeks ago

    Bengaluru, Karnataka, India Salesforce Full time

    Job Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...

  • Salesforce Solution Architect

    2 weeks ago

    Bengaluru, Karnataka, India Salesforce Full time

    Job Category Customer Success Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your...

  • Salesforce Administrator

    7 days ago

    Bengaluru, Karnataka, India Poppulo Full time

    **Introduction**: Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? At Poppulo, we're working on what's next in communications and workplace technology. As a pioneer in this industry, we understand that meaningfully reaching every employee is hard. And so is managing office space...

  • Solution Architect

    4 days ago

    Bengaluru, India Salesforce Full time

    **Job Category **:Customer Success Group **Job Details**: **Job Details**: The Solution Architect will have responsibility for supporting our largest and most strategic Solution Delivery opportunities, lending his/her expertise to the delivery of world class Salesforce implementations and building the necessary and valuable relationships both internally and...

  • Salesforce Administrator

    7 days ago

    Bengaluru, Karnataka, India BETSOL Full time

    **Company Description**: BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average. BETSOL offices are set against...

  • Salesforce Administrator

    4 days ago

    Yelahanka, Bengaluru, Karnataka, India Reva University Full time

    All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing rules - Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom...

  • Salesforce Administrator

    2 weeks ago

    Bengaluru, Karnataka, India Axi Full time

    Axi is a leading global provider of margin and deliverable Foreign Exchange, Contracts for Difference (CFDs), and Financial Spread betting. Our business has evolved into a world-class, multifaceted brokerage with offices in six regions. With heavy investment in the latest trading technology, Axi seeks to offer the most comprehensive end-to-end trading...

  • Salesforce Administrator

    2 weeks ago

    Bengaluru, Karnataka, India Sandisk Full time

    **Company Description** Sandisk understands how people and businesses consume data and we relentlessly innovate to deliver solutions that enable today’s needs and tomorrow’s next big ideas. With a rich history of groundbreaking innovations in Flash and advanced memory technologies, our solutions have become the beating heart of the digital world we’re...