Customer Relationship Executive

1 day ago

Jaipur Rajasthan, India Raniwala Jewellers Pvt.Ltd. Full time

**Position**: Customer Relationship Executive (CRE) Industry

**Location**: Plot No. 1, Hawa Sadak, Geejgarh Vihar Colony, Bais Godam, Jaipur, Rajasthan 302006
**Shift Timings**: 10:30 AM to 7:00 PM

**Key Responsibilities**:
1. **Client Management**: - Interact with clients in a professional and courteous manner to address their queries, provide product information, and offer assistance. - Build and maintain strong relationships with clients to ensure customer satisfaction and loyalty. Handle client feedback, complaints, and requests effectively
2. **Dispatch and Logistics**: - Coordinate with the logistics team to ensure timely and accurate delivery of products to clients. - Track and monitor shipments, update clients on delivery status, and address any issues or delays. - Maintain proper documentation and records related to dispatch and logistics activities.

3. **Billing and Order Management**: - Generate and process invoices, bills, and receipts accurately for client purchases and orders. - Manage repair requests, coordinate with the repair team, and ensure timely completion of repairs. - Process and track orders, update inventory systems, and ensure stock availability for timely order fulfillment.

4. **Ledger Matching and Documentation**: - Match client payments with invoices, reconcile accounts, and maintain accurate ledger entries. - Prepare and maintain documentation related to billing, orders, repairs, and client interactions. - Ensure compliance with accounting procedures and standards in ledger management.

5. **Timely Execution**: - Prioritize tasks and responsibilities to ensure on-time delivery of services, billings, and order processing. - Coordinate with internal teams to meet deadlines, resolve issues, and streamline operational processes. - Maintain efficiency and accuracy in all customer-related transactions and interactions.

**Qualifications and Skills**:
1. Bachelor’s degree in Business Administration, Marketing, or a related field.

2. Proven experience in customer service, client management, or related roles in the Gems and Jewellery industry is preferred.

3. Strong communication and interpersonal skills to engage effectively with clients and internal teams.

4. Excellent organizational abilities and attention to detail in managing dispatch, logistics, and billing processes.

6. Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment.

7. Problem-solving skills to address client issues, resolve conflicts, and ensure customer satisfaction

Pay: ₹25,000.00 - ₹35,000.00 per month

Application Question(s):

- What is your current CTC ?
- What is your Expected CTC ?
- How soon you can join

**Experience**:

- CRM software: 2 years (preferred)
- Customer service: 2 years (preferred)

**Language**:

- English (preferred)

Work Location: In person

  • Customer Relationship Executive

    2 days ago

    Jaipur, Rajasthan, India Homemonde Lifestyle Pvt. Ltd. Full time

    **Job Title**: Customer Relationship Executive (CRE) **Location**: G-88, Near UCO Bank, Sitapura Industrial Area, Sitapura, Jaipur **Department**: Customer Support / Sales **Experience**: 0-2 years **Employment Type**: Full-Time **Job Summary**: **Key Responsibilities/ Job Description**: - Handle queries, provide product/service information, and resolve...

  • Customer Relationship Executive

    5 days ago

    Jaipur, Rajasthan, India Nirvana Gems and Jewels Full time

    **Responsibilities**: - Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Keeping customers updated on the latest products in order to increase sales. - Meeting with managers in the organization to plan...

  • Customer Relationship Executive

    4 weeks ago

    Jaipur, Rajasthan, India Lakkadhaara Furniture Full time

    Company Description Lakkadhaara is a premier woodworking and craftsmanship company dedicated to transforming high-quality wood into timeless, functional, and artistic products. Founded on the principles of creativity, sustainability, and excellence, Lakkadhaara combines traditional craftsmanship with modern techniques to deliver bespoke wooden creations that...

  • Customer Relationship Executive

    4 weeks ago

    Jaipur, Rajasthan, India Lakkadhaara Furniture Full time

    Company Description Lakkadhaara is a premier woodworking and craftsmanship company dedicated to transforming high-quality wood into timeless, functional, and artistic products. Founded on the principles of creativity, sustainability, and excellence, Lakkadhaara combines traditional craftsmanship with modern techniques to deliver bespoke wooden creations that...

  • Customer Relationship Executive

    1 day ago

    Tilak Nagar, Jaipur, Rajasthan, India VINTAGE AROMA Full time

    **Roles and Responsibilities** - **Manage customer communications**:From the time of confirmation of order to the post sale feedback, the executive is required to communicate with the customer/client in order build their trust in the organization and ensure that the customer/company continues to patronize the brand. - To do this effectively, the role of a...

  • Customer Relationship Executive

    6 days ago

    Vishwakarma Industrial Area, Jaipur, Rajasthan, India Evapoler Eco Cooling Solutions Full time

    **Company Name**: Evapoler eco cooling solutions **Job Title: Customer Relationship Executive** **Location**: [G1-11, V.K.I.A. Extn., Badharna, Jaipur - 302013 (Rajasthan] **Position Overview**: We are seeking a skilled **Customer Relationship Executive** to join our procurement team. person will be responsible for customer and payments follow-ups....

  • Cre (Customer Relationship Executive) Female Only

    2 days ago

    Jaipur, Rajasthan, India M B Sons J Full time

    **Job Title**: Customer Relationship Executive (Female Only) **Company**: MB SONS J Showroom **Location**: 346, Mirza Ismail Rd, Jayanti Market, New Colony, Jaipur, Rajasthan 302001 **Department**: Sales / Customer Relations **Job Overview**: **Key Responsibilities**: - Greet and attend to walk-in customers at the showroom. - Understand customer needs and...

  • Customer Relationship Executive

    1 day ago

    Pratap Nagar, Jaipur, Rajasthan, India Lunawat Gems Full time

    **Job Overview**: **Qualifications and Skills**: - Proficiency in customer feedback management, ensuring feedback is systematically collected and analyzed to enhance customer satisfaction. - Expertise in developing upselling and cross-selling strategies to maximize revenue potential from existing clients. - Ability to map customer journeys effectively,...

  • Customer Relationship Executive

    6 days ago

    Jaipur, Rajasthan, India Bravura Packers Pvt. Ltd. Full time

    Develop and maintain strong relationships with existing customers. - Proactively connect with existing clients to understand their needs and ensure repeat orders. - Serve as the primary point of contact (PPOC) for customer inquiries, requirements, and feedback. - Collaborate with internal teams to ensure customer satisfaction and address any challenge...

  • Customer Relationship Executive

    5 days ago

    Jaipur, India Kenith Motors Royal Enfield service center Full time

    We require customer relationship executive( Female), to carry out calling for Auto service information to the Royal Enfield customers. **Salary**: From ₹8,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental Pay: - Performance bonus Ability to commute/relocate: - Jaipur, Jaipur - 302003, Rajasthan: Reliably commute or...