 
						Customer Relationship Officer
16 hours ago
**Job description**
Job Title: Customer Relationship Officer
Location: Kolkata (Work from Home)
Company: AIATF (Ashgree International Apparel and Textile Fair)
About AIATF
AIATF (Ashgree International Apparel and Textile Fair) is a leading B2B trade fair organizer dedicated to connecting brands, retailers, wholesalers, agents, and distributors within the apparel and têxtile industry. We host premier events across India, including Kolkata, New Delhi, and Mumbai, creating platforms for global business growth and collaboration.
Role Overview
Key Responsibilities:
- Lead Generation: Identify and generate new sales leads through various channels such as online research, databases, and networking.
- Client Relationship Management: Establish and maintain strong relationships with clients, including brands, manufacturers, retailers, and wholesalers, ensuring excellent customer service and satisfaction.
- Sales Targets: Meet and exceed sales targets by closing deals with exhibitors for our upcoming fairs.
- Market Research: Stay informed about industry trends, competitor activities, and market demands to identify opportunities for growth.
- Sales Reporting: Maintain accurate records of all sales activities, client interactions, and progress towards goals in the CRM system.
- Collaboration: Work closely with the marketing and event management teams to align sales strategies with overall company goals.
Qualifications:
- Education: Bachelor’s degree in Business Administration, Marketing, or a related field preferred.
- Experience: 1-3 years of experience in sales, preferably in B2B sales, event sales, or the apparel/têxtile industry.
**Skills**:
- Strong communication and interpersonal skills.
- Ability to build and maintain relationships with clients.
- Excellent negotiation and closing skills.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
- Experience with CRM software is a plus.
- Attributes:
- Goal-oriented with a strong sense of responsibility and accountability.
- Self-motivated with the ability to work independently and as part of a team.
- Adaptable and able to thrive in a fast-paced environment.
What We Offer:
- Competitive salary and commission structure.
- Professional development opportunities.
- A supportive and dynamic work environment.
- The opportunity to be part of a growing company within the apparel and têxtile industry.
How to Apply:
Join AIATF and be a part of an exciting journey to connect the world of fashion and têxtiles
Employment Type
Full-time
Edit job description
Pay: ₹10,000.00 - ₹50,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
- Performance bonus
**Language**:
- English (required)
- Hindi (required)
Work Location: Remote
Pay: ₹10,110.04 - ₹29,870.61 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Work from home
Schedule:
- Day shift
Supplemental Pay:
- Commission pay
- Performance bonus
**Language**:
- English (preferred)
Work Location: Remote
**Speak with the employer**
+91 9674132635
Expected Start Date: 21/04/2025
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