Customer Service Agent

3 days ago


Baner Pune Maharashtra, India KuddleandCo Full time

**Key Responsibilities**:

- Process customer requests and transactions accurately and efficiently.
- Ensure compliance with company policies and quality standards.
- Meet daily productivity and quality targets.
- Collaborate with team members to enhance process efficiency.
- Adapt to changing work processes and business needs.

**Requirements**:

- Any graduate (freshers are welcome to apply).
- 0 to 1 year of experience in a BPO or customer service role.
- Strong written communication skills.
- Ability to work in rotational shifts and rotating week-offs.
- Must be able to work onsite for a minimum of 8 weeks before eligibility for WFH.
- Basic computer proficiency and typing skills.
- Immediate joiners preferred.

**Benefits**:

- Competitive salary package.
- Opportunity for Work from Home based on performance.
- Growth opportunities within the organization.
- Training and development programs.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,500.00 - ₹16,666.00 per month

Schedule:

- Night shift
- Rotational shift
- Weekend availability

Supplemental Pay:

- Performance bonus
- Quarterly bonus

Ability to commute/relocate:

- Baner, Pune, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- The salary package is between Rs 12,500 (for freshers) to Rs 16,666 (for experienced). Are you ok with this salary? This is non negotiable
- Are you willing to do rotational shift?

**Experience**:

- Customer service: 1 year (preferred)

**Language**:

- English (preferred)



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