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16 hours ago
**Designation**: Customer Service Associate - E commerce
**Process Type**: International Voice
**Experience**:Fresher or 6 months experience (Preferable)
**Must Have: English (mandatory)**
**Qualification**: Any Graduate/ HSC
**Job Type**:Full-time
**Requirements**:
- Should be ready to work for the Voice process
- Must have a excellent command & fluency in **English**:
- Clarity of speech and basic computer knowledge.
- Should have minimum 6 months min. of experience working in international voice process.
- Good **MS Excel knowledge.**:
- **Immediate** joiners Preferred.
**JD**:
- Maintain accuracy of all data and verify the same for all customer services.
- Proven customer service/support experience.
- Strong phone contact handling skills and active listening.
- Familiar with CRM systems and practices.
- Excellent communication and presentation skills.
Schedule:
- Rotational shift
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- Microsoft Excel: 2 years (required)
Work Location: In person
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