Customer Service Trainer
2 weeks ago
Create and present specific training modules and activities to impart customer service training.
- Understand business needs and design an effective training plan involving demo sessions, case studies, success stories, confidence building and team-building exercises.
- Embrace new learning methods and technologies and impart business etiquettes, cross-culture communication in sync with Lenskart culture of making an impact and customer-driven approach.
- Demonstrate excellent skills in leadership, influence and strategic planning. Developing our educational process, promoting knowledge management, and keeping an eye out for future trends in the industry.
- Constantly monitor the performance of store staff by visiting stores, conducting mock sessions and doing a gap analysis.
- 8-13 years of working experience in the aviation or hospitality industry.
- Eye for detail, strong intra-personal skills and analytical skills.
- Comfortable travelling across Delhi NCR.
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Trainer- Customer Care
4 days ago
Gurgaon, India Valeur Fabtex Pvt. Ltd. Full timeWe have an opening for the post of " Trainer Job Responsibilities: - Provide training and instruction to customer service representatives to ensure successful performance of job duties. - Develop online and in-person course curriculum for all job functions. - Provide feedback to managers on the performance of staff members. - Train new employees or retrain...
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Trainer
2 days ago
Gurgaon, India Finder Bro Full timeUrgent Hiring Process Trainer For Teleperformance Gurgaon Must Have Process Training Experience And have Exp in Same Field Rotational Shift Salary Up tp 4.20 lacs Annually - Experience- 2 - 5 Years- Salary- 4 Lac 25 Thousand To 4 Lac 25 Thousand P.A.- Industry- ITES / BPO / KPO / LPO / Customer Service- Qualification- Other Bachelor Degree- Key...
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Customer Service Executive
7 days ago
Gurgaon, Haryana, India Cubnet service Full time ₹ 3,12,000 - ₹ 4,24,000 per yearCustomer Support ExecutiveAny Graduate can applyMin 6 Months experience is requiredInternational Voice Process/Chat processExcellent communication Required(No Avg.)Work from office5 Days working,Rotational Shift(Includes night shifts too) and Rotational offsSalary- 30k-37k CTCImmediate Joiners OnlyVirtual interviewReach Us Job Types: Full-time, Permanent,...
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Customer Success Manager
14 hours ago
Gurgaon, Haryana, India customer success Full time ₹ 12,00,000 - ₹ 36,00,000 per yearReady to take up a business strategy role? Apply your analytical skills? Be the change agent? Educate and challenges status quo? Lead technology adoption for 'multiple' global businesses? CustomerSuccessBox is looking for a Customer Success Manager to "raise the bar" of customer success, not just for CustomerSuccessBox, but also for the entire B2B SaaS...
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Passenger Service System Pss Trainer
5 days ago
Gurgaon, India Jet Airways Full timeJob Summary- Location Job Title - Passenger Service System PSS Trainer Qualification - Bachelors Degree Years of Experience - 6 - 10 years **Job Description**: Plan, design, and implement PSS training courses and conduct necessary trainings. Eligibility - Minimum 4 experience in PSS system as User or Trainer and Bachelor's degree. Location - Gurugram
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Sales Trainer
4 days ago
Gurgaon, India Mercury Solutions Limited Full time**Training Calendar Creation**: - Create Sales Plan basis training need identification. - Training Delivery and Governance - Train team on Product selling and customer experience management. - Ensure implementation of training guidelines at stores. - Travel stores to train the CROs and conduct training need analysis trainings resulting in increase in sales....
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Customer Service Manager
6 hours ago
Gurgaon, Haryana, India Buildskill Full time ₹ 8,00,000 - ₹ 12,00,000 per yearCustomer Service ManagerLocation: MG Road, Gurugram, Haryana (Onsite only)Experience: Minimum 5 Years Experience; Engineering graduate only; experience in SOP creation & tech stack improvement requiredSalary: As per Industry StandardsAbout BuildskillBuildskill is a leader in home improvement and tools, obsessed with customer-centricity and digital...
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Gurgaon, Haryana, India EXL Talent Acquisition Team Full time ₹ 45,760 - ₹ 3,00,000 per yearAbout the RoleWe are looking for a highly skilled German Language Trainer to support our team in enhancing their German language proficiency, especially in customer communication through email and occasional outbound calls. The trainer will play a crucial role not only in teaching language skills, but also in building strong communication etiquette,...
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Trainer
5 days ago
Gurgaon, India INTELLITECH ELECTRONIC SOLUTIONS LIMITED Full timeCompany DescriptionINTELLITECH ELECTRONIC SOLUTIONS LIMITED is a company headquartered in New Delhi, India, with its operations based out of Rajiv Nagar, Delhi. As a growing organization, the company focuses on delivering cutting-edge solutions in the electronics sector. Known for its commitment to innovation, INTELLITECH ELECTRONIC SOLUTIONS LIMITED values...
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Sales, Service and Product Trainers
2 weeks ago
Gurgaon, India Lenskart Full timeWe are looking for a dynamic Sales + Service Trainer who can be a part of this learning journey in Delhi NCR. **Roles & Responsibilities** - ** Training and Development **- Identifying and Improvising processes for training in areas of sales, customer experience enhancement and strategy as company goals. - ** Setting and preparing up special training...