Sales Trainer

2 days ago

Gurgaon, India Mercury Solutions Limited Full time

**Training Calendar Creation**: - Create Sales Plan basis training need identification. - Training Delivery and Governance - Train team on Product selling and customer experience management. - Ensure implementation of training guidelines at stores. - Travel stores to train the CROs and conduct training need analysis trainings resulting in increase in sales. **Operations**: - Monitor, review and drive performance of CRO - Drive training to achieve targets for new and existing store staff - Identify gaps & create solutions to improve the induction & output of store staff **Role of a Trainer** (i) Preparing PJP in consultation with the respective D2C Head and execute training & coaching of store staff members as per PJP (ii) Trainers to do "24" Training man-days in a month (Total 144 in six months) which will be mix of performance coaching at stores & classroom training (iii) Trainers will be assigned 25-30 stores for a quarter which will form part of the monthly regular PJP. (iv) Coaching the entire store staff members to enhance their knowledge, performance and customer experience - Following the work ways at stores (Currently: Conducting Morning Huddle, EDAC, ensuring DKT & JKQ participation, doing iCoach, Fitness certificate, coaching store staff members basis TNI etc. The count of icoaches and Fitness Certificates to be done on a daily basis are to be mutually agreed. Role of Trainer (i) Conducting regular refreshers of store staff members (ii) Drive and administer online DKT & JKQ for store staff members, ensure participation (iii) Sharing daily reports and participate in monthly reviews at circle/regional level with business head (iv) Trainers to attend the booting of all new GO-LIVEs conducted by the central team. They have to keep themselves updated and ensure that same is cascaded to all the aligned store members (v) Trainers to conduct the Day 1 of the NHIP training. That's primarily on Introduction to the company, Code of conduct and career path at the company. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹29,166.00 - ₹37,500.00 per month Schedule: - Day shift Ability to commute/relocate: - Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required) **Experience**: - Trainer: 2 years (required) - Telecom(service provider): 2 years (required) **Speak with the employer** +91 8700355166

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