Sales Trainer

1 week ago

Gurgaon, India Mercury Solutions Limited Full time

**Training Calendar Creation**:

- Create Sales Plan basis training need identification.
- Training Delivery and Governance
- Train team on Product selling and customer experience management.
- Ensure implementation of training guidelines at stores.
- Travel stores to train the CROs and conduct training need analysis trainings resulting in increase in sales.

**Operations**:

- Monitor, review and drive performance of CRO
- Drive training to achieve targets for new and existing store staff
- Identify gaps & create solutions to improve the induction & output of store staff

**Role of a Trainer**

(i) Preparing PJP in consultation with the respective D2C Head and execute training & coaching of store staff members as per PJP

(ii) Trainers to do "24" Training man-days in a month (Total 144 in six months) which will be mix of performance coaching at stores & classroom training

(iii) Trainers will be assigned 25-30 stores for a quarter which will form part of the monthly regular PJP.

(iv) Coaching the entire store staff members to enhance their knowledge, performance and customer experience - Following the work ways at stores (Currently: Conducting Morning Huddle, EDAC, ensuring DKT & JKQ participation, doing iCoach, Fitness certificate, coaching store staff members basis TNI etc. The count of icoaches and Fitness Certificates to be done on a daily basis are to be mutually agreed.

Role of Trainer

(i) Conducting regular refreshers of store staff members

(ii) Drive and administer online DKT & JKQ for store staff members, ensure participation

(iii) Sharing daily reports and participate in monthly reviews at circle/regional level with business head

(iv) Trainers to attend the booting of all new GO-LIVEs conducted by the central team. They have to keep themselves updated and ensure that same is cascaded to all the aligned store members

(v) Trainers to conduct the Day 1 of the NHIP training. That's primarily on Introduction to the company, Code of conduct and career path at the company.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹29,166.00 - ₹37,500.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Gurugram, Haryana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Trainer: 2 years (required)
- Telecom(service provider): 2 years (required)

**Speak with the employer**
+91 8700355166

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