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CRM Executive

2 weeks ago

CBD Belapur Navi Mumbai Maharashtra, India Delta Group Full time

CRM System Management:

- Manage and maintain the CRM database, ensuring data accuracy, completeness, and consistency.
- Regularly update customer records and ensure all interactions are logged accurately.
- Customize CRM dashboards and reports to meet the specific needs of the sales and marketing teams.
- Customer Interaction:

- Serve as the primary point of contact for customer inquiries, providing prompt and professional responses.
- Handle customer complaints and resolve issues in a timely and effective manner.
- Facilitate seamless communication between customers and the sales team.
- Collaboration:

- Work closely with the sales, marketing, and customer service teams to align CRM strategies with business goals.
- Participate in sales meetings and provide updates on customer interactions and feedback.
- Assist in the development of marketing campaigns by providing customer insights and data.
- Experience in the real estate industry.
- Familiarity with property management software.
- Knowledge of sales and marketing strategies in the real estate sector.

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- CRM: 1 year (preferred)

Work Location: In person