CRM Executive

7 days ago


Mumbai Maharashtra, India Go Gauge Logistics Full time

**Position**: CRM Executive
**Location**: Pranik Chambers, Sakinaka, Mumbai - 400072
**Experience**: Fresher/Experienced
**Employment Type**: Full-Time

**Key Responsibilities:

- **

**Client Interaction**:

- Speak with clients to understand their requirements and provide appropriate solutions.
- Build and maintain strong relationships with clients to ensure long-term satisfaction.

**Lead Generation**:

- Convert client discussions into actionable leads.
- Collaborate with the sales team to support lead nurturing and follow-up activities.

**CRM Management**:

- Import, update, and manage client data in Zoho CRM with accuracy.
- Maintain CRM records to ensure all client interactions are documented and up-to-date.

**Coordination**:

- Coordinate with internal teams to streamline client communication.
- Provide regular updates on client interactions and lead status.

**Reporting**:

- Generate periodic reports on CRM data and lead conversion insights.
- Identify trends and suggest improvements for client relationship management.

**Requirements:

- **
- Strong verbal and written communication skills.
- Basic understanding of CRM tools (experience with Zoho CRM is an advantage).
- Ability to manage data accurately and maintain confidentiality.
- Good organizational and multitasking skills.
- A proactive approach with a client-centric mindset.

**Perks:

- **
- Non-target-based role, focusing on quality over quantity.
- Opportunity to work in a collaborative and supportive environment.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Fixed shift
- Monday to Friday

Supplemental Pay:

- Yearly bonus

Application Question(s):

- Can you able to commute SakiNaka location?
- Mention your salary expectation (Per Month)?

Work Location: In person

Expected Start Date: 01/02/2025


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