Incharge - Vendor Operations

3 days ago

Saibaba Colony Coimbatore Tamil Nadu, India Eagle Fleet Services Pvt Ltd (Red Taxi) Full time

To create, lead and manage the newly created cabs & attachment operations.
- Resolving problems of vendor, drivers and customers.
- Ensure the smooth day-to-day operations of the department.
- Excellent communication, Negotiation skills with the ability to develop and maintain strong relationships with vendors, drivers and internal department.
- Lead generation, marketing and business development.
- Serve as a mentor and coach for executives, contribute to develop and deploy process to drift vendors on go-live support and optimization.
- Be a trusted advisor for your new vendors, monitor their performance and address any open issues to ensure timely resolution and great customer experience.
- Approach potential Vendors to establish relationships, explain investors about the company's norms and earnings from attachment and ensuring that they are understood what make vendors successful.
- Oversee all internal functions and ensure your team adheres to service standards. Evaluate, address and/or escalate client on-boarding issues to ensure timely resolution.
- Leasing with call-centre department to know the demand and finding methodologies to source vehicles. Should also be the one point co-coordinator with car showrooms/dealer representatives and organise for promotional activities
- Oversee and complete key tasks and develop project plans to meet corresponding deadlines.
- Should be meeting your vendor On-boarding targets and KPIs.
- Monitoring retention and turnover rates of new attachments

**Qualifications and Requirements**
- A bachelors degree, preferably a masters.
- Good Experience for about 04 to 08 years.
- Good negotiation skills and Expertise In Excel
- Proficient in written, oral English and Tamil communication skills.
- Good problem solver and creative thinker.
- Excellent planning, organizing and time management skills.

**Job Types**: Full-time, Permanent

Pay: From ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Work Location: In person

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