Customer Service Coordinator

**Job Summary**: **Key Responsibilities**: **Service Coordination**: - Schedule and assign service technicians for installation, maintenance, and troubleshooting tasks. - Track service calls, complaints, and resolutions to ensure timely closure. - Maintain detailed service records and update CRM systems or service logs. **Customer Interaction**: - Serve...

We are looking for a customer-oriented service representative. A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The best CSRs are genuinely excited to help customers. They’re...

**Position : Designation Service Back End Coordinator** i. Job Description/Roles & Responsibilities - Allocate Service, Breakdown, Installation, PM calls to Service Engineers ii. Doing CSAT for closed complaints iii. Coordinating with Factory and arranging spares for WTY/CMC complaints iv. Answering Phone calls and logging customer complaints, Addressing...

Job Title: Front Office Coordinator">Job Summary:","We are seeking a highly organized and detail-oriented Front Office Coordinator to support our team in delivering exceptional services. As a key member of our operations team, you will be responsible for managing administrative tasks, coordinating office operations, and providing excellent customer...

**Roles and Responsibilities**: **Service Coordinator** **1. Delegate and Direct Service Tasks** Assign responsibilities to the service team and ensure timely execution of all tasks. **2. Attend to Customer Calls and Queries** Handle customer queries and perform primary troubleshooting over the phone. **3. Manage Service Team Engineers** Monitor team...

**Key Responsibilities**: - **Service Coordination**: - Act as the primary point of contact for service-related queries and requests. - Schedule, track, and manage service delivery operations, ensuring timely resolution of client issues. - Coordinate with the service team to assign tasks and monitor progress. - Maintain accurate records of service...

_**GREETINGS FROM MONOTECH SYSTEMS PVT LTD**_ - **We have opening for both Service Coordinators for our factory located in Ambattur/ Ambattur Athipet Kindly find the job description as follows: -**_ **Job description** 1) 1-3 years experience or a related customer service experience required 2) Previous administrative experience preferred 3) Proficient...

Job Title: Service Coordinator - MPS ( Female Only) Job Location: Chennai Budget - Max 3.5 LPA **Job Purpose**: The Service Coordinator is responsible for handling customer service requests related to printers and multifunction devices (MFDs), coordinating with field engineers, ensuring timely resolution of service calls, and maintaining accurate service...

Job Title: Customer Service CoordinatorWe are seeking a highly organized and proactive customer service coordinator to oversee the end-to-end planning, coordination, and delivery of customer service spare parts.This role requires close collaboration with internal departments such as engineering, production, logistics, and quality management to ensure timely...

**The**Opportunity**: Avantor is looking for a Customer Service Coordinator for the UK Admin team. It is an entry-level position. He/She should be responsible for answering routine questions and issues from external or internal customers. Frequently escalates more complex customer complaints or issues to more senior customer service representatives. **What...