Csa - (Chat Process)

Manage and oversee daily operations of the chat process.Develop and implement strategies to enhance customer satisfaction and engagement.Collaborate with cross-functional teams to achieve business objectives. Required Candidate profileProven experience in a similar role within the HR industry. Strong knowledge of chat process and its applications. Excellent...

Employment Type Full-Time. We are searching for talented individuals to join us as Click to Chat Representatives. We need passionate team players who can help us capture the energy and initiative needed to deliver amazing customer service/sales each day. Our live chat portal is designed to help customers via live chat as they browse our website. As a Chat...

**Chat Team Leader(24k - 35k)** Overall 4+ years of experience in the Chat/Blended process Minimum 1+ years of experience as a Team Leader is a must in the chat process Excellent Communication Skills - written, verbal and interpersonal Typing Skills minimum 25 WPM with an accuracy of 95%. **Salary**: ₹18,000.00 - ₹30,000.00 per...

*Hiring for Chat process* *Excellent English with good typing speed* *Location Mohan estate delhi* *Experienced - 6 months in chat process* *80% chat 20% outbound calling* *Shift timings - 9am to 10pm - any 9 hours* *Salary bracket - up to 35k in hand* *Incentives - 15k ( Performance based )* *Typing test in final round - 25 to 30 WPM* *Good...

Roles and ResponsibilityHandle customer inquiries and resolve issues through chat support.Provide timely and professional responses to customer queries and concerns.Utilize problem-solving skills to address complex customer issues.Collaborate with internal teams to enhance customer experience.Maintain accurate records of customer interactions and...

**Job Title**: Quality Chat Analyst **Location**: West Enclave, Pitampura **Job Type**: Full-time **Job Overview**: **Key Responsibilities**: - Review and assess live and recorded chat interactions to ensure high standards of service and compliance with company policies.- Evaluate chat agents’ performance based on pre-defined quality metrics, such as...

About the Role We are looking for a proactive and customer-focusedChat Process Executiveto manage real-time customer interactions over chat. The ideal candidate enjoys helping people, resolving queries quickly, and ensuring an excellent customer experience with every interaction. Key Responsibilities Respond promptly and professionally to customer queries...

**Job Title**: Chat Process Executive/ Manager **Location**: West Enclave, Pitampura **Job Type**: Full-time **Job Overview**: **Key Responsibilities**: - Review and assess live and recorded chat interactions to ensure high standards of service and compliance with company policies.- Evaluate chat agents’ performance based on pre-defined quality...

ienergizer noida is hiring for Go magentaUS Telecom Blended Process (70% chat & 30% voice), any graduate or undergrad. with minimum 06 months of international chat/email orblended process and with good communication and written skills can apply, 5 days a week working with rotational shifts and rotational offs., no cab, salary - Rs.45000 ctc and...

**Responsibilities**: Engage with potential customers through chat platforms, understanding their needs and offering suitable services to meet those needs. Build and maintain strong relationships with customers by providing excellent customer service and addressing their inquiries or concerns promptly and professionally. Conduct persuasive sales...