Customer Relationship Executive

2 weeks ago


Shivpur Varanasi Uttar Pradesh, India Awadh Buildcon Full time

Manage a portfolio of customers and serve as their key point of contact,
- Build and maintain strong, long-lasting customer relationships,
- Understand customer needs and provide appropriate solutions and recommendations,
- Handle customer inquiries, complaints, and escalations in a timely and professional manner,
- Collaborate with cross-functional teams to ensure customer success,
- Identify opportunities to enhance the customer experience and drive customer loyalty,
- Prepare regular reports and maintain accurate customer records on MS- word & excel.

**Job Types**: Full-time, Permanent

Pay: ₹8,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement
- Paid sick time

Schedule:

- Day shift
- Fixed shift
- Weekend availability

Supplemental Pay:

- Commission pay
- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 2 years (required)
- Customer service: 2 years (required)

**Language**:

- English (required)

Work Location: In person



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