Customer Relationship Executive

10 hours ago

Lucknow Uttar Pradesh, India Expert HR Solutions Full time

**Job Title: Customer Relationship Executive**

**Location**: Lucknow

**Salary**: ₹12,000 - ₹15,000 per month (in hand)

**Experience**: 0-2 years (Fresher’s are welcome to apply)

**Job Type**: Full-Time

**About Us**: Experts HR Solution is dedicated to providing top-tier HR services to a diverse client base. We are committed to fostering a supportive work environment where innovation and excellence are valued.

**Key Responsibilities**:

- Act as the primary point of contact for clients, addressing their inquiries and resolving any issues promptly.
- Client acquisition & retention is on top priority.
- Build and maintain strong, long-lasting client relationships by understanding their needs and providing tailored solutions.
- Collaborate with internal teams to ensure client requirements are met and expectations are exceeded.
- Prepare and present reports on client interactions and feedback to help improve overall service quality.
- Travel to client locations as required providing on-site support and building stronger relationships.

**Qualifications**:

- Fluent in English (both written and verbal) is a must.
- Possess a two-wheeler, laptop, and smartphone.
- Willingness and ability to travel anywhere as needed.
- Strong interpersonal and communication skills.
- Ability to work independently and as part of a team.
- Excellent problem-solving and organizational skills.

**Benefits**:

- Competitive salary within the range of ₹12,000 - ₹15,000 per month.
- Opportunities for career growth and development.

**Experts HR Solution is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.**

Pay: ₹12,000.00 - ₹15,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 6389041995
Expected Start Date: 13/09/2024

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