Employee Success Generalist

Location

Bengaluru

Employment Type

Full time

Department

Corporate

**About G2 - Our People**

G2 was founded to create a place where people will love to work. We strive to create meaning in work and provide more than just a job: a true calling. At the heart of our community and culture are our people. Our global G2 team comes from a wide range of backgrounds and experiences, and that’s what makes our G2 community strong and vibrant. We want everyone to bring their authentic selves to work, and we do this through our company and team events, our G2 Gives charitable initiatives, and our Employee Resource Groups (ERGs).

Our employee-led, leadership-supported ERGs celebrate the diversity of our team, foster inclusivity and belonging, and create a space to connect to each other. Through connections and understanding, we build a stronger and more dynamic global team and help every person reach their personal peak.

We support our employees' well-being by providing extensive benefits, including flexible work, aligned time off, and various leave options such as maternity, paternity, and sabbatical leaves.

**About G2 - The Company**

When you join G2, you join the global team behind the largest and most trusted software marketplace. Every month, 5.5 million people come to G2 to inform smarter software decisions based on honest peer reviews. Authenticity is our focus, and every day we help thousands of companies, and hundreds of employees, propel their potential. Ready for meaningful work that starts and ends with compassion and heart? You’ve come to the right place.

G2 is going through exciting growth We’ve recently secured our Series D funding of $157 million, which will further allow us to grow and develop our product and people.

**About The Role**

**In This Role, You Will**:
**Responsibility Area**:_ _**Onboarding New Employees and building Culture**- Serve as the Employee Success Onboarding Facilitator for all new hires within the APAC region- Conduct Onboarding Orientation sessions in partnership with Talent Acquisition and Employee Experience- Host benefit enrollment sessions for new hires and resolve or elevate benefits related tickets with our broker or systems team- Drive ERG and community events in the region to strengthen the unique G2 Culture in APAC

**Responsibility Area: Employee Service Center Coverage and General Administration**- Maintain employee files for employees and their documents- Respond to employee questions and inquiries related to leaves of absence, benefits, compensation and policy including inquiries through the ES ticketing platform and in person- Regularly review, updated, and edit Employee Success Wiki both proactively and with time-sensitive information from cross-functional ES teams- Create awareness of policies, benefits and processes with the employees and managers- Liaise with Benefits providers to ensure smooth functioning of partner provided services like Insurance, EAP, Wellness, PoSH, etc. and manage the annual renewals.- Ensure timely and accurate submission of all payroll-related data inputs, including leave, shift details, and benefit allowances for employees- Leave management and administration in HRIS along with identifying opportunities to automate manual tasks to improve efficiency

**Responsibility Area: Manage and update G2 and employee information and records**- Partner with People Analytics & Talent Acquisition when organizational or employee changes occur, including documentation, process compensation changes, employee communication, and communication to managers- Complete offboarding processes for terminations, including drafting separation agreements or any other necessary documentation as needed- Assist People Analytics & Talent Acquisition with data audits and resolutions; Ensure any process gaps are addressed immediately

**Responsibility Area: Support Employee Success and ensure compliance with local/country guidelines**- Coordinate and facilitate policies, processes, and investigations related to employee relations and requirements according to the PoSH Act- Ensure 100% compliance for all general workforce & regulatory requirements in partnership with the local compliance partner- Complete compliance reporting requirements in partnership with People Analytics & Talent Acquisition- Create communications (including wiki pages) for process and policy changes- Serve as a participant and collaborator with projects, initiatives and programs with the Global Employee Success Team including but not limited to annual handbook review, salary review/analysis, performance reviews, QERs (quarterly employee reviews), policies etc.

**Responsibility Area: Facilitate Employee Learning**- Collaborate with global learning and development to coordinate and deliver in-person training in partnership with the ES manager to employees on a variety of topics- Facilitate round tables to gain insights through employee feedback- Identify learning opportunities in the regio