Grievance Department

**Job Title**: Grievance Officer (Construction & Real Estate) **Location**: Aundh, Pune **Department**: Customer Service **Reports To**: MD **Job Purpose**: To handle and resolve customer grievances efficiently and professionally, ensuring high levels of customer satisfaction and compliance with company standards in the real estate and construction...

Location - Mumbai Designation - Executive Experience - 1-2 years Qualification - PGDM / graduate - Processing Queries / Investor Grievances (IG) received at NSDL against DPs, Issuers and RTAs. - Ensuring Turnaround Time (TAT) for attending IGs. - Monitoring redressal status of IGs and regular follows ups /reminder letters to DP/Issuer/RTA. - Analysis of...

Job Overview:This role entails handling and resolving escalated customer grievances in a timely and empathetic manner.Key Responsibilities:Serve as the primary contact for handling escalated customer issues across all communication channels.Analyze customer complaints by engaging with relevant departments.Conduct thorough root cause analysis and recommend...

**Full job description** **Job Summary**: The Front Office Executive is responsible for providing exceptional customer service and administrative support at the front desk. This role includes managing front office operations, greeting guests, and ensuring a positive experience for all visitors. **Key Responsibilities**: - Day-to-day Front Desk duties,...

We are looking for a dynamic and empathetic **Hospital Receptionist (IPD Coordinator)** to manage inpatient department (IPD) operations. The role involves coordinating between patients, doctors, billing, TPA, hospital staff, and administration to ensure smooth admission, treatment, and discharge processes. This position requires excellent communication...

To guide patients and attendants to various health services provided by the hospital - Ensure that right billing takes place based on the kind of service required by the patient - Help patient and attendant - Solving the problems of the patient and clear the queries regarding their case - Guide patient to right departments - Maintain MIS and TAT - Forwarding...

**Job Title: Operation**s **Executive** - **Experience: 1-2 years**_ - **Preferable from a service based company and have client handling experience!**_ - **On-site job(Andheri West)**_ **Responsibilities**: - To ensure Program / Session implementation at the Customer’s end. - Create, document and share review related Reports, implementation trackers,...

We are looking for an exceptional professional to lead our customer experience strategy. The successful candidate will oversee overall customer experience, hospitality and end-to-end grievance redressal process for homebuyers and customers across residential/commercial projects in the assigned region.About the RoleThe Customer Experience & Grievance...

We are hiring on behalf of our Esteemed Real Estate Client, a company that has redefined the market through its unwavering commitment to ethics, transparency, and world-class quality.About the Role The Customer Excellence & Grievance Redressal - Regional Manager will oversee overall customer experience, hospitality and end-to-end grievance redressal process...

We are hiring on behalf of our Esteemed Real Estate Client, a company that has redefined the market through its unwavering commitment to ethics, transparency, and world-class quality.About the RoleThe Customer Excellence & Grievance Redressal - Regional Manager will oversee overall customer experience, hospitality and end-to-end grievance redressal process...