Hybrid QA Salesforce CRM

1 week ago

Mumbai Maharashtra, India TIAA Full time

Testing

Key Responsibilities and Duties
- Schedules, organizes and participates in internal and external audits, and follows up with a timely response on corrective action.
- Analyzes and presents the results of testing sessions, and troubleshoots technical problems and issues.
- Compiles testing tools and processes for use in projects, and participates in the selection of testing approaches.
- Reviews the design and development of usability testing programs, cases, scenarios and processes to ensure that all functions are thoroughly tested.
- Communicates information on standards, procedures, requirements and quality initiatives.

Educational Requirements
- University (Degree) Preferred

Work Experience
- No Experience Required

Physical Requirements
- Physical Requirements: Sedentary Work

Career Level

5IC

SUMMARY

Responsible for functional manual testing of CRM Applications like Salesforce CRM including Salesforce Sales Cloud and Salesforce Service Cloud along with Automation Testing using Selenium / Copado and catering to Financial Services such as retirement, payment, wealth solutions.

BUSINESS OR INDUSTRY EXPERIENCE

Related Skills

Agile Methodology, Agile Project Management, Analytical Skills, Database Testing, Detail-Oriented, Problem Solving, Software Testing, Test Automation, Test Planning

___________________________________________________

Company Overview

TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization, with a focus on technology, operations and expanding into the shared services business space.

Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity.

We are an Equal Opportunity/Affirmative Action Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.

Accessibility Support

Phone:
(800) 842-2755

Privacy Notices

For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click

here


For Applicants of TIAA, Nuveen and Affiliates residing in California, please click

here


For Applicants of Nuveen residing in Europe and APAC, please click

here


For Applicants of Greenwood residing in Brazil (English), click

here


For Applicants of Greenwood residing in Brazil (Portuguese), click

here


For Applicants of Westchester residing in Brazil (English), click

here


For Applicants of Westchester residing in Brazil (Portuguese), click

here

.

  • Salesforce CRM Functional Tester

    1 week ago

    Pune, Maharashtra, India Expleo Full time

    Overview: Senior QA professional with strong experience in Salesforce CRM **Responsibilities**: Key Responsibilities: - Design, develop, and execute comprehensive test strategies and plans for CRM systems (e.g., Salesforce).- Lead end-to-end testing efforts across CRM integrations, workflows, customizations, and user interfaces.- Conduct functional,...

  • Salesforce CRM Analytics

    1 week ago

    Mumbai, Maharashtra, India Birlasoft Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Role Overview: As a Salesforce CRM Analytics professional at Birlasoft in Pune, you will collaborate closely with stakeholders to gather and analyze business requirements for analytics and reporting needs. Your primary responsibility will be to design and develop Salesforce CRM Analytics datasets, lenses, dashboards, and stories to offer actionable insights...

  • Salesforce QA

    1 day ago

    Pune, Maharashtra, India Ciklum Full time

    Description **Ciklum **is looking for a **Salesforce QA Engineer** to join our team full-time in India. We are a custom product engineering company that supports both multinational organizations and scaling startups to solve their most complex business challenges. With a global team of over 4,000 highly skilled developers, consultants, analysts and product...

  • Associate - Salesforce CRM QA

    2 weeks ago

    Mumbai, India TIAA Full time

    Senior Testing Analyst Evaluates and oversees operations improvement projects from initial research and assessment through transition to the management team for business performance improvement. Key Responsibilities and Duties - Conducting thorough business diagnostics to identify, quantify and prioritize value creation projects. - Teaching, coaching and...

  • Territory Account Executive

    1 week ago

    Mumbai, Maharashtra, India Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Associate - Salesforce CRM QA

    1 day ago

    Mumbai, India TIAA Full time

    Senior Testing Analyst Evaluates and oversees operations improvement projects from initial research and assessment through transition to the management team for business performance improvement. Key Responsibilities and Duties - Conducting thorough business diagnostics to identify, quantify and prioritize value creation projects. - Teaching, coaching and...

  • Account Executive

    3 days ago

    Mumbai, Maharashtra, India Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Account Executive

    3 days ago

    Mumbai, Maharashtra, India Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Territory Account Executive

    1 week ago

    Mumbai, Maharashtra, India Salesforce Full time

    Job Category Sales Job Details **About Salesforce** We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance...

  • Territory Account Executive

    3 days ago

    Mumbai, Maharashtra, India Salesforce Full time

    Job Category Sales Job Details **About Salesforce** Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about...