Salesforce CRM Functional Tester

4 days ago

Pune Maharashtra, India Expleo Full time

Overview:
Senior QA professional with strong experience in Salesforce CRM

**Responsibilities**:
Key Responsibilities:
- Design, develop, and execute comprehensive test strategies and plans for CRM systems (e.g., Salesforce).- Lead end-to-end testing efforts across CRM integrations, workflows, customizations, and user interfaces.- Conduct functional, regression, integration, and user acceptance testing (UAT).- Collaborate with development and business teams to ensure requirements are clearly understood and testable.- Identify, log, and track defects using test management and issue tracking tools (e.g., Jira).- Ensure compliance with QA standards, best practices, and data security policies.- Mentor junior QA team members and participate in code/test review processes.- Contribute to continuous improvement of QA processes and tools.

Essential skills:

- Experienced functional tester with strong domain knowledge in CRM processes and tools (preferably in Salesforce)
- Good working knowledge of Jira and Confluence
- Strong communication skills
- Self starter

**Experience**:
7-8 yrs experience in QA of CRM systems

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