Customer Support Associate

2 weeks ago

Kolkata, India 2coms Full time

Mega Hiring In The Leading MNC in _**KOLKATA(WFO)**_ For Voice In Kolkata Looking for Immediate Joiner With Good Communication Skills & Having Good Knowledge In Customer Service Handling Skills Job Location**:KOLKATA**

1. Good Communication Skills

2. Take Calls Over The Phone Which Involves Working In Different Time Zones

3. Take Calls From Global Clients And Initiate The Right Response To Them, Positively And Professionally.

4. Flexible To Work In Shifts.

5. Excellent English - Both Verbal And Written Communication Skills

6. Knowledge Of Customer Service Principles And Practices

7. Good Knowledge Experience Should Be Of 1 Year On Paper ( *Mandatory Excellent English And Hindi Communication And Should Be Inside Cab Boundaries)

8. Qualification**:Any UG With / Graduate/ Post Graduate/ Fresher & Experience** Benefits Chance To Work With The MNC. Opportunity To Move Laterally Within The Organization, Through IJP For Various Other Roles And Business Units

*Requirements

**Typing speed 25-35WPM, 80-95% Accuracy**

**Excellent English knowledge**

**Win10, 4GB RAM, i3 Processor and Broadband connection**

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund
- Work from home

Schedule:

- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)
- voice Process: 1 year (required)

**Language**:

- English (required)
- Hindi (preferred)
- Health insurance

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