Customer Support Associate

1 week ago

Kolkata, India Orcapod Full time

Tech Mahindra Hiring

Designation
- Associate Customer Support

Band
- U1

Job Profile
- Handling inbound calls of customers calling regarding their query related to Adhar card

Job Type
- Full Time Contractual (6 months) Duration 9 Hours (including 1 hr break)

Position
- 5 Gujarati, 2 Punjabi requirements

Mandatory Criteria
- Communication skill Need Good communication in Gujarati or Punjabi.
- Education Graduate preferred
- Experience 6 months of any experience
- Work Timing 7 am to 11pm (Any 9 Hours including 1 Hour Break.
- Week off 6 days working 1 week off (Rotational)
- Age Limit - 35

Documents Required
- Aadhar Card (Complete Date of Birth) Mandatory
- Pan Card - Mandatory
- Education Marksheets -10th, 12th & Graduation Preferred

Salary and Benefits
- For Experience - TCTC 180247, Monthly In hand 13,207.
- Training Stipend -Amount of 200/Day to be paid for approx. 8 Days of training

Basic Criteria
- Graduate with minimum 6 months experience from any BPO calling process as on documents.

Customer orientation.

No leaves in next 6 months excluding 1 week-off.

Shift Time ( any 9 Hour in between 7 am to 11 pm)

Work from office module only

No Fresher

Contact Person - Surbhi

Contact Number -
+91-XXXXXXXXXX

Role:
Customer Success Associate
- Salary:
Not Disclosed by Recruiter
- Industry:
BPO / Call Centre
- Functional Area:
Customer Success, Service & Operations
- Role Category:
Customer Success
- Employment Type:
Full Time, Temporary/Contractual
- Key Skills

Communication Skills
- Education
- UG:
Any Graduate

**Company Profile**:

- Orcapod Consulting Services
- Interview Details- DLF 2, Tower B, 3rd Floor, Opposite of Gitanjali IT Park Rajarhat, New Town, Kolkata 700156.
- Full Time additional benefits
- Insurance coverage
- State of the Art office environment
- PF & ESI facility
- In-house On-call doctor facility
- In-house training & development facility

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