Customer Service Associate
1 day ago
**Customer support advisor will be responsible for customer service and handling Product related enquires after Sales from the customer end. Provide and share information with customer by leveraging available tools and information. Via Call Support**
- Provide exceptional customer support and resolve wireless service inquiries.
- Skillfully address customer concerns regarding billing, payments, and sales.
- Maintain a deep understanding of our products and services.
- Ensure a positive customer experience through courteous and professional communication.
- Adhere to company policies and procedures for efficient issue resolution.
**Job Types**: Full-time, Permanent, Fresher
**Salary**: ₹16,000.00 - ₹17,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Day shift
- Morning shift
- Rotational shift
- Weekend availability
Supplemental pay types:
- Performance bonus
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
- Bengali (preferred)
- Odia (preferred)
- Assamese (preferred)
Ability to Commute:
- Kolkata, West Bengal (required)
Ability to Relocate:
- Kolkata, West Bengal: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 6370321069
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