Customer Service Associate

1 day ago

New Town Kolkata West Bengal, India MoSahay Full time

Designation
- Associate Customer Support

Job Profile
- Customer support advisor will be responsible for customer service and handling

Product related enquires after Sales from the customer end. Provide and share

information with customer by leveraging available tools and information. Via

Call Support

Job Type
- Full Time - Permanent

Mandatory Criteria
- Languages - Bengali & Hindi mandatory. English, Odia & Assamese.
- Education - Minimum HS Pass
- ITI, Diploma, BTECH preferable
- Experience - Fresher & experienced both can apply.
- Work Timing - 24*7
- Week off - Rotational

Interview Structure
- HR round - General Checks - Face to Face Interview
- Training / Operations Round
- Client Round

Documents Required
- Aadhar Card (Complete Date of Birth) - Mandatory
- Pan Card - Optional
- Education Marksheets - Mandatory

Salary and Benefits

TCTC 159000, Monthly In hand 11500

TCTC 165000, Monthly In hand 12057 (Technical Qualification)

Training Stipend -Amount of 200/Day to be paid for approx. 20-25 Days of training

Interview Details
- Office Address - Rajarhat, DLF 2, Tower B, 3rd Floor, New Town, Kol - 156
- Interview Timing
- 11.30 am to 4.30 pm
- Date
- Every Monday to Saturday

**Salary**: Up to ₹14,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)
- Assamese (required)
- Odia (required)

Ability to Commute:

- New Town, Kol - 156 (required)

Ability to Relocate:

- New Town, Kol - 156: Relocate before starting work (required)

Work Location: In person

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