
Customer Support Associate
7 days ago
**Role: Customer Support Associate**
**Experience: 6 Months to 2 Years**
**Location: Kolkata**
**Education: 10+2+3**
**Work type: Hybrid role**
**Notice Period: Immediate**
- Minimum 6 months experience in international voice process
- Excellent communication skills, including verbal with proper grammar
- Open availability:
*Monday through Sunday.
*24×7.
- Experience in dealing with the public.
- Ability to work with others in a close manner
- Good computer skills
- Good multi-tasking skills.
**Duties and Responsibilities**:
- Answering phones from customers professionally and responding to customer inquiries and complaints.
- Researching required information using available resources.
- Handling and resolving customer complaints regarding product sales to customer service problems.
- Providing customers with the organization’s service and product information.
- Identifying, escalating priority issues and reporting to the high-level management.
- Routing inbound calls to the appropriate resources.
- Following up complicated customer calls where required.
- Completing call notes and call reports as necessary and updating them in the CRM.
- Obtaining and evaluating all relevant data to handle complaints and inquiries.
- Recording details of comments, inquiries, complaints, and actions taken.
- Managing administration, communicating, and coordinating with internal departments.
**Salary**: ₹9,749.41 - ₹29,369.21 per month
Schedule:
- Day shift
- US shift
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
- International Voice process: 1 year (preferred)
**Language**:
- English (preferred)
**Speak with the employer**
+91 8217499916
-
Customer Support Associate
3 days ago
Rajarhat, Kolkata, West Bengal, India MoSahay Associate Full timeDesignation Associate Customer Support Job Profile Customer support advisor will be responsible for customer service and handling Product related enquires after Sales from the customer end. Provide and share information with customer by leveraging available tools and information. Via Call Support Job Type Full Time - Permanent Mandatory Criteria - Languages...
-
Customer Support Associate
4 weeks ago
Kolkata, India Wipro Full timeJob Description: International blended Process - Customer Support AssociateWe are looking for an enthusiastic and customer-focused individual to join our team as an International Voice Process - Customer Support Associate. In this role, you will be the first point of contact for our international customers, providing excellent support and resolving their...
-
Customer Support Associate
5 days ago
Kolkata, India Orcapod Full timeTech Mahindra Hiring Designation - Associate Customer Support Band - U1 Job Profile - Handling inbound calls of customers calling regarding their query related to Adhar card Job Type - Full Time Contractual (6 months) Duration 9 Hours (including 1 hr break) Position - 5 Gujarati, 2 Punjabi requirements Mandatory Criteria - Communication skill Need Good...
-
Customer Support Associate
1 week ago
Kolkata, West Bengal, India Teleperformance (TP) Full time ₹ 2,16,000 - ₹ 2,88,000 per yearJob descriptionJob Title : Customer Support AssociateHiring: International Chat ProcessLocation : Kolkata - Salt Lake (Work from Office)Salary : 23/k CTC/month - 18k Take HomeExperience : Fresher and Experienced candidates can Apply.Eligibility:Education: Undergraduates and Graduates are eligible.Excellent written English communication versant 5Willing to...
-
Customer Support Associate
2 weeks ago
Kolkata, India Subhadrajobs consultancy Full timeWe are hiring for the Customer Support Associate for the BPO, We are giving a free jobs. Age : 30/35 Qualification: Graduate/Undergraduate Experience: Fresher / 1yr (on paper) with proper experience letter Skill: Good Communication Skill in English and Hindi Shift: 24*7 **Salary**: 15000 CTC (11568 in hand with 2958 quarterly bonus) 18600 CTC (14549...
-
Customer Support Associate
2 weeks ago
Kolkata, India Subhadrajobs consultancy Full timeWe are hiring for the Customer Support Associates for the BPO We are giving free jobs Qualification: Graduate/Undergraduate Experience: Fresher / 1yr (on paper) with proper experience letter Skill: Good Communication Skill in English and Hindi Shift: 24*7 **Salary**: 15000 CTC (11568 in hand with 2958 quarterly bonus) 18600 CTC (14549 in hand with...
-
Customer Support Associate
1 week ago
Kolkata, West Bengal, India 10x Growth Accelerator Full time ₹ 1,44,000 - ₹ 1,80,000 per yearJob Title: Customer Support Associate (Backend Process)Work Mode: 100% Work from Office | Permanent HiringJob RoleVerification of customer documents (UIDAI DQ).English to Hindi translation when required.Customer-oriented backend support.Eligibility CriteriaAny Graduate (Freshers & Experienced can apply).*Language Requirement:*Bengali & Hindi reading (for...
-
Customer Support Associate
2 days ago
Kolkata, West Bengal, India 10xgrowthaccelerator Full time ₹ 2,20,000 - ₹ 2,30,000 per yearJob Title: Customer Support Associate (Backend Process)Work Mode: 100% Work from Office | Permanent HiringJob RoleVerification of customer documents (UIDAI DQ).*English to Hindi translation when required.*Customer-oriented backend support.Eligibility CriteriaAny Graduate (Freshers & Experienced can apply).Language Requirement:Punjabi reading (for Punjabi...
-
Customer Support Associate
4 days ago
Kolkata, West Bengal, India 10x Growth Accelerator Full time ₹ 1,60,050 - ₹ 2,50,000 per yearJob Title: Customer Support Associate (Backend Process)Work Mode: 100% Work from Office | Permanent HiringJob RoleVerification of customer documents (UIDAI DQ).English to Hindi translation when required.Customer-oriented backend support.Eligibility CriteriaAny Graduate (Freshers & Experienced can apply).Language Requirement:Punjabi reading (for Punjabi...
-
Customer Support Associate
2 weeks ago
Kolkata, India Career Comfort Full timeUrgent hiring for an MNC in Kolkata! ! **Job Title : CUSTOMER SUPPORT ASSOCIATE** Desired Profile: Must have excellent communication skills in English (both oral and written) Willingness to work in night shift and join ASAP Both experienced and freshers can apply Other Details: - Process: inbound voice process (US healthcare) - Night shift - Work from...