Customer Care Executive

2 days ago

Andheri East Mumbai Maharashtra, India ZELL EDUCATION PRIVATE LIMITED Full time

This role will involve travelling to various universities that Zell has partnered with "PAN INDIA "
Roles and Responsiblities include:

- **Precision and Detail Orientation**: Ensure all tasks are executed with the highest level of accuracy. Review and analyze data, reports, and other materials for completeness and correctness.
- **Pressure Management**: Maintain composure and efficiency when working under tight deadlines or in high-stress situations.
- **Reliability**: Consistently meet deadlines and commitments. Be present and ready to perform tasks as required.
- **Multitasking**: Handle multiple tasks simultaneously, prioritize effectively, and ensure timely completion of all assignments.
- **Customer Service**: Engage with customers professionally, respond to inquiries promptly, and resolve issues efficiently. Foster positive relationships with clients to ensure satisfaction and loyalty.
- **Communication Skills**: Articulate ideas clearly and persuasively, both verbally and in writing. Collaborate effectively with internal teams, stakeholders, and external partners.
- **Flexibility**: Adapt to varying work schedules, including rotational shifts and occasional travel as required for B2B engagements.

Pay: ₹321,700.00 - ₹400,000.00 per year

Schedule:

- Day shift
- Morning shift

Application Question(s):

- Are you willing to travel to different universities all over India ?

Work Location: In person

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