Customer Support Executive

1 day ago

Meerut Uttar Pradesh, India Stag Global Private Limited Full time

**Location**:Meerut

**Job Type**: Full-Time
**Company**: STAG GLOBAL

**About Us**:
STAG GLOBAL is a leading Sports Company dedicated to providing exceptional products to our customers. We pride ourselves on delivering a seamless shopping experience and are looking for passionate individuals to join our Customer Support team.

**Job Summary**:
As a Customer Support Representative, you will be the first point of contact for our customers, helping them with inquiries, resolving issues, and providing information about our products and services. Your goal is to ensure customer satisfaction and foster loyalty through outstanding service.

**Key Responsibilities**:

- Assist customers with order tracking, returns, refunds, and exchanges.
- Provide detailed product information and support for website navigation.
- Resolve customer complaints efficiently and effectively.
- Maintain accurate records of customer interactions and transactions.
- Collaborate with other departments (e.g., shipping, inventory) to resolve issues.
- Support the media team by conducting follow-up calls to ensure customer satisfaction.
- Attend to queries received via social media, providing timely and accurate responses.
- Compile and organize data as needed for reports and analyses.
- Stay updated on product knowledge, promotions, and company policies.
- Identify trends in customer inquiries and provide feedback to management.
- Contribute to the development of customer support processes and materials.

**Qualifications**:

- High school diploma or equivalent; additional education is a plus.
- A graduate degree in any relevant field.
- Previous experience in customer service, preferably in an eCommerce environment.
- Excellent communication and interpersonal skills.
- Strong problem-solving abilities and attention to detail.
- Proficiency in customer service software and Microsoft Office Suite.
- Ability to work in a fast-paced environment and manage multiple tasks.
- A positive attitude and a passion for helping customers.

**What We Offer**:

- Opportunities for professional growth and development.
- A collaborative and inclusive work environment.

**How to Apply**:
**Job Types**: Full-time, Permanent

Pay: Up to ₹14,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift

**Experience**:

- Customer service: 1 year (required)

Work Location: In person

Expected Start Date: 28/10/2024

  • Customer Support Executive

    2 days ago

    uttar pradesh, India TRDFIN Support Services Pvt Ltd Full time

    Job Summary:We are seeking a dedicated and customer-focused Customer Support Executive (Voice) to join our team. The role involves handling inbound and outbound calls, addressing customer queries, providing accurate information, and ensuring a positive customer experience. The ideal candidate should have excellent communication skills, a problem-solving...

  • Customer Support Executive

    2 days ago

    uttar pradesh, India TRDFIN Support Services Pvt Ltd Full time

    We are hiring Customer Support Executives (Voice Process) with strong experience in Internet & WiFi troubleshooting to join our growing team. If you have excellent communication skills and a passion for delivering world-class customer service, we’d love to hear from you!Roles & ResponsibilitiesInteract with customers to understand service-related needs and...

  • Customer Support Executive

    2 weeks ago

    Modipuram, Meerut, Uttar Pradesh, India Zytal Info Pvt. Ltd. Full time

    **Job Overview**: **Location**: [customer support executive] **Job Type**: [Full-Time] **Department**: Customer Service **Reports to**: Customer Support Manager **Job Summary**: **Key Responsibilities**: - Identify customer needs and help customers use specific features or resolve product-related issues. - Update internal databases with information about...

  • Customer Support Executive

    7 days ago

    Shastri Nagar, Meerut, Uttar Pradesh, India Nutriride Full time ₹ 1,50,000 - ₹ 20,00,000 per year

    Job Title: Customer Support ExecutiveLocation: Meerut (on-site)Company: NutrirideType: Full-TimeExperience: 0–2 yearsAbout NutrirideNutriride is a trusted online platform for genuine and high-quality health supplements, catering to fitness enthusiasts and bodybuilders across India. We offer a wide range of products from top global and Indian brands, with a...

  • Customer Care Executive

    5 days ago

    Lucknow, Uttar Pradesh, India Vaishnavi Support Services LLP Full time

    A leading BPO company is looking for customer support executives for their chat support, inbound and outbound calling process. Under-graduates are welcome to apply. **Job Types**: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹18,000.00 per month Schedule: - Day shift - Rotational shift Supplemental Pay: - Performance bonus **Education**: -...

  • Customer Support Executive

    1 week ago

    Meerut, Uttar Pradesh, India IGT Solutions Full time

    IGT is Hiring: Customer Support ExecutiveAre you passionate about providing exceptional service and building a rewarding career in the banking and financial services sector? IGT Solutions, a global leader in business process management, is looking for talented and enthusiastic Customer Support Executives to join our team in Gurugram. We are seeking...

  • Customer Support Executive

    1 week ago

    Noida, Uttar Pradesh, India Easemydeal Full time

    **CUSTOMER SUPPORT EXECUTIVE** **Job Location : Secto-3, Noida** - (5 min walking from Noida Sector-16 metro station)_ As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed...

  • Customer Support Executive

    1 week ago

    Noida, Uttar Pradesh, India Easemydeal Full time

    **CUSTOMER SUPPORT EXECUTIVE** **Job Location : Secto-3, Noida** - (5 min walking from Noida Sector-16 metro station)_ As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed...

  • Customer Support Executive

    6 days ago

    Shastri Nagar, Meerut, Uttar Pradesh, India Nutriride Full time

    **Job Title**: Customer Support Executive **Location**: Meerut (on-site) **Company**: Nutriride **Type**: Full-Time **Experience**: 0-2 years **About Nutriride** Nutriride is a trusted online platform for genuine and high-quality health supplements, catering to fitness enthusiasts and bodybuilders across India. We offer a wide range of products from top...

  • Customer Support Executive

    1 week ago

    Noida, Uttar Pradesh, India Accounting Genie LLP Full time

    **JOB DOCUMENT** **Job Title**: Customer Support Executive **Location**: Sector 58, Noida, Uttar Pradesh - 201301 **Department**: Customer Support **Experience**: Minimum 1 year **Job Summary** We are looking for a proactive and customer-focused individual with at least 1 year of experience in customer support. The role involves handling customer...