Guest Relation Executive
1 day ago
**Job Title: Guest Relation Executive**
**Department**: Front Office / Guest Services
**Reports To**: Front Office Manager / Guest Relations Manager
**Location**: [Hotel/Resort Name], [City, Country]
**Industry**: Hospitality / Hotel
**Job Summary**:
**Key Responsibilities**:
- Welcome guests warmly and assist with check-in/check-out processes.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Coordinate with other departments to ensure smooth guest service delivery.
- Maintain up-to-date knowledge of hotel offerings, local attractions, and services.
- Manage VIP guests and ensure special arrangements are in place.
- Follow up on guest feedback and ensure continuous improvement in service.
- Maintain accurate records of guest interactions and transactions.
- Assist in preparing daily reports related to guest satisfaction and occupancy.
Pay: ₹20,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
**Experience**:
- Guest relations: 2 years (required)
Work Location: In person
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