Guest Relation Executive

1 day ago


Gurugram Haryana, India ConsultantKart.com Full time

**Job Title: Guest Relation Executive**

**Department**: Front Office / Guest Services
**Reports To**: Front Office Manager / Guest Relations Manager
**Location**: [Hotel/Resort Name], [City, Country]
**Industry**: Hospitality / Hotel

**Job Summary**:
**Key Responsibilities**:

- Welcome guests warmly and assist with check-in/check-out processes.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Coordinate with other departments to ensure smooth guest service delivery.
- Maintain up-to-date knowledge of hotel offerings, local attractions, and services.
- Manage VIP guests and ensure special arrangements are in place.
- Follow up on guest feedback and ensure continuous improvement in service.
- Maintain accurate records of guest interactions and transactions.
- Assist in preparing daily reports related to guest satisfaction and occupancy.

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Experience**:

- Guest relations: 2 years (required)

Work Location: In person



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