L1 Application Support

We are looking for a proactive and customer-focused L1 Support Engineer to provide first-level technical assistance and support to our clients. The ideal candidate should have strong problem-solving skills, excellent communication abilities, and a basic understanding of IT systems and troubleshooting techniques. Key Responsibilities Skill & Experience Job...

Role Description This is a full-time on-site role for an L1/L2 Application Support Engineer located in Chennai. The Application Support Engineer will be responsible for providing first and second level support for applications, troubleshooting technical issues, and ensuring the smooth operation of application systems. Day-to-day tasks include monitoring...

Company DescriptionPikture Associates Pvt Ltd is a comprehensive service provider specializing in digital presence management and software development. Our approach emphasizes mutual growth and beneficial relationships, ensuring that our clients can focus on their core business activities while we handle their digital and technological needs. With our...

Company Description Pikture Associates Pvt Ltd is a comprehensive service provider specializing in digital presence management and software development. Our approach emphasizes mutual growth and beneficial relationships, ensuring that our clients can focus on their core business activities while we handle their digital and technological needs. With our...

Looking for L1 Support Engineers (Freshers) to deliver first-level IT support. Resolve hardware/software issues, escalate tickets & ensure smooth end-user operations. Strong knowledge on Hardware, Networking & Windows Server Required Candidate profileGraduates/Diploma with basic OS, hardware & networking knowledge. Strong problem-solving, communication &...

**Profile - Service Desk Agent (L1 Support)** **Certifications (preferred)**: - CompTIA A+**: - ITIL 4 Foundation**: - Cisco CCNA** **NOTE: Immediate Joiners are Preferred.** **Experience Required - 2Y - 4Y Max** **Location** - Chennai **Key Responsibilities**: **1. Incident Management**: - Receive, log, and categorize incoming incidents and service...

Hi, We are looking forUS Calling – Application Support Experience - 4+Years Location -Chennai (Work from office) Job Description: We are looking for a motivated and experienced professional with a strong background inApplication SupportandUS Callingto join our growing team inChennai. The ideal candidate should have at least 4 years of experience providing...

**Profile - Service Desk Agent (L1 Support)** **Certifications (preferred)**: - CompTIA A+**: - ITIL 4 Foundation**: - Cisco CCNA** **Experience Required - 2Y - 4Y Max** **Location** - Chennai **Key Responsibilities**: **1. Incident Management**: - Receive, log, and categorize incoming incidents and service requests. - Troubleshoot and resolve...

Job Duties / Responsibilities-Good written and Verbal communication-Must have strong hands-on experience in supporting business applications.-Should have managed a team of 10+ members and takes ownership of all L1 tickets/services-Manages the Roster for the team and ensures minimum required availability-Should have prior experience in application support...

Job Description SummaryGood Knowledge in Power System Protection and Numerical Relays in general. Lead the customer support organization India team (L1) and to meet the KPIs set. Mainly handle Queue management of the complaints and follow ups with multiple teams to for the closure of Providing technical support for Grid Automation Products and System to...