L2 - Global IT Help Desk Support

We do Managed IT Services, office 365 management and sometimes and very rarely AWS management for our customers. Managed IT Services involves helping the customers on premise and support them with the local IT including networking. - Management of assigned IT Service Desk tickets, prioritizing and sharing tickets with other IT employees when necessary - Help...

The Help Desk Technician is the first point of contact for end-users experiencing technical difficulties. You will monitor and manage the helpdesk ticketing system, prioritize and resolve tickets promptly, and escalate complex issues as necessary. Key duties include supporting software installations, hardware setup, basic network troubleshooting, and...

We are seeking a proactive IT Service Desk Manager to oversee our technical support team. The IT Service Desk Manager will be responsible for ensuring efficient and high-quality support services to our employees. **Duties** - control the day by day sports of the provider desk crew - make certain that every one troubles are nicely logged, assigned, and...

In your journey as a Global IT Intern/Associate you will: - Communicate with end-users to understand their support requests - Provide initial technical support to regional and corporate offices on: - Microsoft Windows - Apple iOS - Microsoft Office Suite - Computer Hardware - Mobile/Tablet Equipment - Printers/Copiers/MFD’s - RealPage Onesite...

We are Hiring for Front desk Executives Qualification - 12th or Graduation Tmimgs-9:30am to 6pm Must have Excellent communication skills Attentive and Smart enough to handle office work Do contact with CV and must be available for walk in interview **Job Types**: Full-time, Permanent **Salary**: ₹12,725.67 - ₹20,165.94 per month Schedule: - Day...

Job Title: Technical Support EngineerWe are seeking a skilled technical support engineer to provide exceptional customer service and resolve product-related issues efficiently.Responsibilities:Product support - SAAS - Providing worldwide customers with timely assistance via phone, chat, and emailExcellent communication skills - Both oral and written with a...

Looking for a Front Desk Officer for a US based MNC company. Location: Mohali Experience: 2 - 4 Years **Job Types**: Full-time, Regular / Permanent **Salary**: ₹20,000.00 - ₹40,000.00 per month Schedule: - Day shift - Monday to Friday - Morning shift - Night shift Supplemental pay types: - Performance bonus Ability to commute/relocate: -...

Company Description Gain valuable insights and personalized insurance solutions through consultations with our experienced professionals at Arrow Business Solutions. We are dedicated to providing top-notch services that meet the unique needs of our clients and help them navigate the complexities of insurance with ease. Role Description This is a full-time...

**Must have experience in L1 and L2 support** **Should be having minimum 2-8 Years of experience** - Proven experience in a network administrator role. - Fully support, configure, troubleshooting, maintain and upgrade international clients networks. - Have worked with ticketing tools, O365 and LAN/WAN. - Ensure network security and connectivity. - Specify...

**Key Responsibilities**: - **Reception Duties**: - Greet and welcome visitors, clients, and guests in a friendly and professional manner. - Answer and direct phone calls, ensuring that inquiries are dealt with promptly and professionally. - Schedule and coordinate appointments, meetings, and conference room bookings. - Maintain an organized and tidy...