
Freight Forwarding- Customer Support
4 days ago
A customer support executive for a freight forwarding company typically has responsibilities that include:
Order management: Creating and managing orders for new shipments, and coordinating cartage with the transport and client
Document preparation: Sending pre-alerts, manifests, arrival notices, and other documents
Customs clearance: Monitoring customs clearance and following up on missing documents
Invoice and payment management: Sending invoices to clients and following up on payment, and sending payment requests for COD payments
Freight rate benchmarking: Benchmarking freight rates and negotiating rate structures
Service issue analysis: Collecting and analyzing service issue and carrier quality information
Customer satisfaction: Being fully responsible for customer satisfaction
Continuous improvement: Actively driving continuous improvement opportunities
Some skills and qualifications that are often sought for customer support executives in freight forwarding include:
Knowledge of international logistics and freight forwarding
Excellent verbal and written communication skills
Interpersonal skills
Teamwork skills
Proficiency in MS office
Prior experience in a customer support role in a logistics company
**Job Types**: Full-time, Permanent
Pay: From ₹45,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Morning shift
Supplemental Pay:
- Yearly bonus
Work Location: In person
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Customer Service
2 weeks ago
Bengaluru, India Reqwiz Sourcing & Consulting Full timeHandled Customer Service in **Air & Ocean Freight** Import & Export. - Experienced for 3 -4 Years. - Required only **Frontend Freight Forwarding** experience. - Monitoring end to end shipping process till the delivery to ensure timely completion of process - Sending quote to the clients and follow up for pickup - Coordinating with various departments during...
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Freight Forwarder
2 weeks ago
Marathahalli, Bengaluru, Karnataka, India SDB Worldwide Logistics Pvt Ltd Full timeComputer literate, Minimum 3 to 5 Years job experience in Freight Forwarding or Logistics Industry. Familiar with Import or Export customs documentations. Able to read and write English sentence correctly. Able to speak English, Kannada, Hindi and Tamil. **Job Types**: Full-time, Permanent, Fresher Pay: ₹18,000.00 - ₹20,000.00 per...
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Freight Forwarding Sales
5 days ago
Bengaluru, Gurugram, Hyderabad, India RJ Consultants Full time ₹ 9,00,000 - ₹ 12,00,000 per yearDevelop new clients for Air & Ocean freight salesProvide regular sales forecasts, reports & updates to MGTUndertake cross-selling & up-sellingStrong knowledge of international trade, shipping, and logistics processesFreight forwarding Sales Reqd. Required Candidate profileProven track record in freight forwarding sales of Air & Ocean mandatoryStrong...
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AM - Sales (Freight Forwarding)
1 week ago
Bengaluru, Karnataka, India ScopeHR Services Full time ₹ 40,96,000 - ₹ 72,00,000 per yearPosition Title: Upto AM Level– SalesExperience: Min. 5-8Yrs with Freight Forwarding company (International Business Exposure)Qualification: Graduate/MBA (pref. International Marketing/Business)Industry: Freight Forwarding OnlyGender: MaleJob Responsibility:Built client base and interest in business services for continued revenue growth.Assessed client...
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Accounts Executive Cha
4 days ago
Bengaluru, Karnataka, India ALPHA GLOBAL LOGISTICS Full timeWe are hiring for Junior Accounts Executive for freight forwarding/ CHA Industry Location: Bangalore Experience: 1 to 2 years **Salary**: 2.4LPA Key Responsibilities: Process invoices, receipts, payments, and journal entries Manage accounts payable (AP) and accounts receivable (AR) accurately Reconcile bank statements and resolve discrepancies ...
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Manager - Sales - Freight Forwarding
5 days ago
Bengaluru, Chennai, Delhi, Mumbai, NCR, India TIE-UPS Full time ₹ 6,00,000 - ₹ 12,00,000 per yearExplore & pinpoint markets & potential clientele to achieve sales volume,revenue, & profitability goals. Enhance & expand net revenue from designated customer accounts. Uphold a professional & prompt customer service experience for existing clients. Required Candidate profileExperience in the freight forwarding industry with successful track record...
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Bangalore, Karnataka, India Wayfair Full timeSenior Product Manager Freight Forwarding Operating System Role Overview We are seeking a seasoned Product Manager to lead the development of our end-to-end supply chain operating system The ideal candidate will possess a strong product management background and a deep understanding of the freight forwarding industry You ll be responsible for defining...
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Manager CHA, Freight forwarding and Pricing
2 weeks ago
Bengaluru, India Quantron Business Tech Solutions Full timeSummary: The candidate will be responsible for the Bangalore, Chennai and Mumbai branches. Candidate should have 15 to 20 years experience in Customs house/clearance, freight forwarding, pricing and team management. Responsibilities Oversee daily operations of the CHA, Freight Forwarding and Pricing in all the branches and report. Ensure adherence to customs...
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Freight Forwarding,import
4 days ago
Bengaluru, India Aura Solution Full timefreight forwarding - Must be dynamic in sales target oriented/Team Handling - make reports & Presentation. - career oriented & good team player. - Generate & meet targets. - guide sales team to achieve targets - Air freight and ocean fright - import and export **Salary**: ₹25,000.00 - ₹62,000.00 per month Ability to commute/relocate: - Bangalore,...
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Freight Forwarder
2 weeks ago
Bengaluru, India COHIRE SOLUTIONS Full timeActively promote and develop Air & Sea's services within a defined region. - Complete sales reports manage their own Pipeline reports in accordance with the company quality procedures - Calculate and submit freight quotations and tenders efficiently and follow up accordingly, within the defined company format. - Communicate and distribute all successful...