Front Office Admin: Fitness

1 week ago

Nashik Maharashtra, India Paradigm Consultancies Full time

We are Hiring

Job Designation: Front Office: Fitness

Job Location: Nashik

**Salary**: 15,000 - 20,000

Experience: 3 - 4 years

Min 1-2 years experience as front office admin/receptionist in fitness club

Education: Graduate/Any Graduate

Profile requirement:

- Previous customer service experience, preferably in a fitness or hospitality setting.
- Proficient computer skills and familiarity with membership management software.
- Strong interpersonal and communication skills.
- Ability to multitask and handle a fast-paced environment.
- Basic knowledge of fitness programs, classes, and equipment.

Immediate joiners required

Full time

Profile Responsibilities:
**Member Check-In/Check-Out**:

- Greet members and guests with a warm and friendly demeanor.
- Efficiently handle member check-ins and check-outs using the facility's software system.
- Verify membership credentials and provide necessary assistance.

**Customer Service**:

- Address member inquiries, concerns, and requests promptly and professionally.
- Provide information about fitness programs, classes, and facility amenities.
- Ensure a positive member experience through proactive communication and problem resolution.
- Assist with scheduling appointments, class registrations, and membership inquiries.

**Administrative Tasks**:

- Maintain accurate member records and update contact information as needed.
- Assist in processing new memberships, renewals, and cancellations.
- Handle cash transactions and reconcile daily sales reports.

**Facility Operations Support**:

- Collaborate with other staff members to ensure a clean, organized, and safe fitness center environment.
- Monitor and report any maintenance issues or equipment malfunctions.
- Assist in the setup and breakdown of fitness classes and events.

**Promotion and Sales**:

- Actively promote and upsell fitness programs, personal training sessions, and other services.
- Encourage member engagement in fitness challenges, workshops, and community events.

**Health and Safety Compliance**:

- Enforce safety rules and regulations within the fitness center.
- Ensure members follow proper hygiene and equipment usage protocols.
- Assist in emergency situations and follow established protocols for safety and security.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Work Location: In person

**Speak with the employer**
+91 7028283439

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