Customer Support Associate

We’re Hiring! | Trainee Associate (Voice Process - Non-Technical) Work Mode: Work From Home Process: Inbound Customer Support Shift: Rotational | Week Off: Rotational Eligibility: - Graduates or Undergraduates - Language: Tamil & English - Typing Speed: 25 WPM with 85% Accuracy Stipend (In-hand): *₹11,769 per month (NAPS/NATS* ) System...

A customer service associate's job description includes: - Responding to customer inquiries: Answering customer questions, understanding their concerns, and resolving issues - Providing technical support: Troubleshooting product and service issues - Maintaining customer relationships: Keeping customers satisfied and managing their concerns - Recording...

A Malayalam Voice Process job involves handling customer interactions, primarily through phone calls, in the Malayalam language. Responsibilities include addressing customer inquiries, resolving issues, providing information about products and services, and ensuring customer satisfaction. Strong communication skills in Malayalam and proficiency in using...

**Customer Support Executive** **Should have Good English communication skill** **Generating leads and Identifying buyers & suppliers (B2B).** **Negotiating and Renegotiating with customers and suppliers** **Any Degree** **Exp : 1 yr - 2 yrs** **Immediate Joining Preferred** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹12,000.00 -...

Since the year 2000, OEC has grown globally to more than 1,000 employees with a double-digit revenue increase nearly every year. We provide a lively culture, employee rewards and recognition, and the opportunity to develop and implement innovative technology solutions. **Position Summary**: **Job Duties**: 1. Answers inbound customer calls and responds to...

**Work From Office** Process**:Live keeping process (Voice Support) (English /Tamil/ Malayalam ).** Designation: Business Associate. Age: 18-32 (Both Male and Female) Qualification: Any Graduates / Post Graduates / Diploma (Arrears /Backlogs also applicable) Skills Required: Good English communication with Tamil speaking skills. Experience**:6 months...

**DME for Customer Support in Tyre Industry** **Should have Production / Maintenance Knowledge** **Experience in Tyre industry preferred** **Exp : 1 yr - 3 yrs** **Qualification : DME** **Immediate Joining Will be preferred.** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Paid time...

Key Responsibilities:· Oversee the day-to-day operations of the Technical Support Team· Be the point of contact when it comes to technical escalations· Record and track team SLAs and workflows· Assigning ARC collection Responsibilities· Provide support where needed for both internal and external customers.· Clearly communicate escalated issues to L3...

The Opportunity Entry level position provide initial technical product support to customers by handling inquiries and troubleshooting basic technical product-related issues Gather information to identify and assess nature of problem Record incident in a tracking system to maintain log of product issues for escalation and product development teams Typically...

Communication skills: Excellent verbal and written communication skills are essential for explaining complex topics and providing clear guidance to customers.Problem-solving abilities: The capacity to think on your feet, quickly understand customer issues, and propose effective solutions.Patience and empathy: The ability to remain calm and polite, especially...