Customer Service

2 weeks ago

Panchkula, India NextGenTalent Full time

This is 5 days working with 24*7 process., so shifts will be rotational in nature.

Apart from salary, there will be performance linked incentives.

**Role - Customer Service Associate (Domestic/International) for both voice and chat process**

**Responsibilities**
- Take appropriate steps to resolve customer's problems
- Communicate effectively and close the loop with clients in case of observations
- Meet process expectations with high quality standards and adherence to defined guidelines

**Job Types**: Full-time, Fresher

Pay: ₹22,000.00 - ₹30,000.00 per month

**Benefits**:

- Commuter assistance
- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Evening shift
- Night shift
- Rotational shift

Supplemental pay types:

- Shift allowance

Ability to commute/relocate:

- Panchkula, Haryana: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Are you comfortable to work in Night Shifts

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Language**:

- English (required)
- Very good english? (required)

Shift availability:

- Night Shift (required)
- Overnight Shift (required)

Work Location: In person

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