Customer Service Representative

7 days ago

Panchkula, India ICL CALIBRATION AND TESTING SERVICES Full time

We are looking for a proactive and customer-focused Customer Support Executive to join our team. In this role, you will be the first point of contact for customers, providing assistance with inquiries, resolving issues, and ensuring a seamless customer experience. Your strong communication skills, patience, and problem-solving abilities will be key to delivering exceptional support and maintaining customer satisfaction

**The desired qualifications for the role are:

- **
Any stream in Graduation with good knowledge of computers.

Excellent communication and interpersonal skills to deliver prompt response to customer inquiries via.

Troubleshooting and resolving customer complaints, concerns and technical issues.

Offering information about our services.

Transferring complex or unresolved issues to senior technicians, team, leads or other specialized teams by having nature of collaboration with colleagues.

**Company
- ICL Calibration & Testing Services Pvt. Ltd.**

**SCO-37, Sector-12, Panchkula-134112.**

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

**Benefits**:

- Health insurance
- Life insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

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