Customer Service

2 weeks ago

Panchkula, India Vardhman Textiles Limited Full time

Customer Care Executive
Elite Business Solution
- Chandigarh

Job description
Hiring For International BPO
Work From Office
English

**Responsibilities**:

- Answer calls professionally and provide information

about products and services, take/cancel orders, and
obtain details of complaints
- Keep records of customer interactions and

transactions, details of inquiries, complaints, and
comments, as well as actions taken. Process orders,
- Follow up to ensure that appropriate actions are

taken on customer requests
- Refer unresolved customer grievances or special

requests to designated departments for further
investigation
**Requirements**:

- Strong communications skills
Ability to listen and problem-solve
Strong interpersonal skills
Ability to perform under pressure
Basic computer skills
Handling US Customer Over The Call Or Chat
Customer Care
- Excellent Communications Required
- Rotational Shifts

**Salary**: ₹17,000.00 per month

Schedule:

- Rotational shift

Ability to commute/relocate:

- Panchkula, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

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