Customer Relationship Executive
2 weeks ago
Customer Service Responsibilities:
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers
- Added advantage in Gold loans
Kindly forward your resumes to 9842264371.
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9842264371
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