Customer Relationship Officer

1 day ago

Gandhipuram Coimbatore Tamil Nadu, India ICA Edu Skills Full time

ICA Edu Skills Coimbatore is looking for a Customer Relationship Officer (Female) to support student guidance, admissions, and customer interactions.

Ideal candidates should have 2–3 years of sales experience, strong communication skills, and a passion for helping students build their careers.

If you're enthusiastic, driven, and ready to make an impact, we'd love to hear from you

Key Responsibilities

  • Handle walk-in and telephonic inquiries regarding courses, fees, and placement support.
  • Counsel students and parents to help them choose suitable accounting and finance programs.
  • Follow up with leads, convert inquiries into admissions, and meet monthly enrolment targets.
  • Maintain strong relationships with students from admission till course completion.
  • Coordinate with faculty, placement teams, and admin staff to ensure seamless student support.
  • Manage daily reports, CRM updates, and documentation.
  • Assist in organizing seminars, placement drives, and promotional activities.
  • Address student concerns professionally and provide timely resolutions.

Required Skills

  • Strong communication and interpersonal skills.
  • Customer handling and sales experience (mandatory).
  • Good presentation and counseling ability.
  • Basic computer proficiency (MS Office, CRM tools).
  • Ability to multitask, follow deadlines, and work in a student-centric environment.

Send your CV to:

Job Type: Full-time

Work Location: In person

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