Helpdesk Coordinator

Helpdesk shall also be responsible for prioritization of the calls as per the severity levels. Helpdesk shall generate end of the day report of calls (Open/ SLA Breached / Closed). Re-investigate and resolve the reopening of tickets. Notifying Customer with call ticket and update on who is attending and when (currently the automated ticketing system takes...

Urgent opening for Helpdesk Coordinator with our leading client in Mumbai Experience required - 2years min Location - BKC (mumbai) Education Criteria - B.tech/B.sc/BCA or diploma(3yrs) Thanks & Regards Varsha Easwaran 9869816404 **Job Type**: Permanent **Salary**: From ₹20,000.00 per month **Benefits**: - Health insurance - Provident...

Greeting from the **Konverge Technology Pvt Ltd.** We are Currently Hiring for the Helpdesk Coordinator. About Company Profile. **Konverge Technologies **is a company that we are really excited to introduce to you. With a performance-driven approach and a strong customer portfolio, Konverge has grown from its humble beginnings in 2013 to become a highly...

The requirement is with a Digital Health Client in Mumbai **Responsibilities**: - Maintain an inventory of all IT assets as per ISO format. - Manage requests received from HR. - Raise request with LIT and get Laptop / MAC configured. - Coordinate with pride-helpdesk for iPad enrolment and configure iPad. - Coordinate with logistic team to dispatch asset...

Helpdesk and Service desk Management i Status report of raised/pending/closed concerns by the users (daily) ii Report about concern escalations, their status (daily) iii List of service ITSM service engineers along iv with their resume (always updated - to be shared whenever required) v Notification about change in service engineers (in advance) vi...

This position plays a pivotal role in ensuring seamless business travel experiences for employees and senior stakeholders. As the first point of contact, you will be responsible for handling a broad range of travel, administrative, and employee support queries. The role goes beyond travel coordination—covering assistance with visa documentation, car lease...

To receive and log calls/complaints/requests from residents and customers. - To ensure logging in all the complaints in the helpdesk software. - To assign the queries / complaints to technical and soft services team immediately for resolution. - To track and close the complaints in coordination with respective stakeholders. - To ensure consistent and timely...

Hello, Allied Digital is well renowned as a leading Global IT Transformation Architect, with an impeccable track record for designing, developing, deploying, and delivering end-to-end IT Infrastructure services. With over two decades of proven experience, Allied Digital responsibly delivers cutting-edge IT services and solutions to a wide range of...

About NCR NCR Corporation (NYSE: NCR) is a leader in transforming, connecting and running technology platforms for self-directed banking, stores and restaurants. NCR is headquartered in Atlanta, Ga., with 38,000 employees globally. NCR is a trademark of NCR Corporation in the United States and other countries. Job Title: Helpdesk Executive. Job location:...

Receive, log, and track support requests from internal users - Assign and escalate tickets to appropriate support personnel - Monitor ticket progress and ensure timely resolution - Maintain accurate documentation of issues and resolutions - Coordinate with external vendors for unresolved issues