Inside Sales Representative

**Openings for Sales and Marketing Executive_Inbound Sales, Full time work from office Job at VTPL**

We are looking for enthusiastic, passionate, reliable, competent and committed Sales Executives to join our Sales Team who can take complete end-to-end ownership of Inbound Sales and enable and drive business growth, ensure sustainability and customer satisfaction.

**Work Location**: 22-23-24, Dharma Industrial Estate, Gat Number 74-75,

Jyotiba Nagar, Talwade, Nigdi, Pune 411 06

**Work Timings**: 9 am to 6 pm between Friday to Wednesday and weekly off on Thursday

**Responsibilities**:

- Provide product and service information to potential customers and assist with their needs.
- Maintain accurate records of customer interactions and transactions in CRM tool
- Meet or exceed individual and team sales targets.
- Handle customer complaints and resolve issues in a timely and professional manner.
- Continuously update product and industry knowledge to stay informed about new products, features, and market trends.
- Collaborate with other departments, such as customer service and marketing, to ensure that customer needs are met and addressed.
- Front Office Management for walk in customers
- Upselling and cross-selling to existing customers
- Build Affiliate Network and create multiple sales channels as per organization’s requirements
- Inbound Calls manage and assign to Sales Person
- Act as a backup to support HR and Administration activities for the organization
- Provide Service Support to existing customers and resolve their queries on billing, pricing, packaging, product, delivery etc.
- Supplement, track, and be held accountable to all applicable KPIs
- Manage high volume of phone calls and provide response to all maintaining high quality of services and performance standards.
- Facilitate sales of all services according to company and client requirement.
- Build rapport with existing customers and ensure consistent business flow
- Be open and flexible to take up additional organizational level responsibilities outside the scope of work in case of organizational need/requirements
- Open to travel to other cities for exhibition participation, as and when required

**Skills/personal qualities**:

- Good Attitude, responsibly taking ownership and good work ethic
- Strong network in Food and Gifting industry would be preferred
- Key skills - Sales, Communication, Customer Service, Product Knowledge, Time Management, Organization, Attention to Detail, Problem Solving, Negotiation, Active Listening
- Ability to work under pressure
- Strong closing skills
- Ability to present multiple product lines
- Pro-active and good listener
- Work individually or as a team on continuous improvement efforts.
- Great attendance, a positive attitude, and the ability to work under pressure
- Excellent communication skills both Verbal and Written - English and Hindi (Marathi - optional), organizational, and interpersonal skills
- Strong analytical and problem-solving skills.
- Superior organizational and time management skills
- A keen eye for aesthetics and details
- Ability to work methodically and meet deadlines
- Flexible to stretch working hours in case required
- Organized, dependable and detail oriented
- Quick Learner and Efficient
- Team Player

**Industry Type**: Food (Personalised Chocolate Manufacturer)

**Functional Area**: Sales and Marketing_Inbound Sales

**Role Category**: Sales and Marketing_Inbound Sales

**Employment Type**:
**Full Time**, Permanent (One-year Probation, confirmation based on performance)

**a.** **Role**: Sales and Marketing Executive

**b.** **Education**:
**i. Graduate**: Any graduate with relevant sales experience

**ii. Post-Graduate**: MBA Sales and Marketing is preferred

**c. Experience**: 3-4 years of relevant experience

**d. Perks and Benefits**: 3 lacs PA as per experience with additional incentives

**About the Company**:
**Vishwasya Technologiess Private** **Limited** was incorporated on 17th May 2013 with a vision to Add value to peoples’ life. One of our portfolios include creating highly unique, appealing, designer luxury personalized and customized chocolates as per our customer’s requirements. We are an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

Pay: From ₹25,000.00 per month

Compensation Package:

- Commission pay
- Performance bonus

Schedule:

- Day shift

**Experience**:

- total work: 2 years (preferred)

Willingness to travel:

- 25% (preferred)

Work Location: In person

Expected Start Date: 01/12/2024