Customer Service Executive

6 days ago


Mohali Punjab, India SEO DISCOVERY Private Limited Full time

Identify customer needs and help customers use specific features
- Analyze and report product malfunctions (for example, by testing different scenarios or impersonating users)
- Update our internal databases with information about technical issues and useful discussions with customers
- Monitor customer complaints on social media and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved
- Gather customer feedback and share with our Product, Sales and Marketing teams
- Assist in training junior Customer Support Representatives

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Schedule:

- Evening shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



  • Jalandhar, Punjab, India Female Customer Care Executive Full time

    **Responsibilities**: - Assist customers with product inquiries, troubleshooting, and support. - Provide product training and guidance to clients. - Maintain records of customer interactions and feedback. **Requirements**: - Proficiency in **English and Hindi** (spoken & written). - Prior experience in customer support preferred. - Strong problem-solving...


  • Mohali, Punjab, India Customer Solutions Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    Position Overview:We are seeking a dedicated Customer Care Executive to join our team for a night shift position, handling operations for our US-based process. The ideal candidate should have prior experience working in a US shift environment, demonstrating excellent English language proficiency and communication skills.Key Responsibilities:· Handle inbound...


  • Mohali, Punjab, India Integgral Corporate Service Full time

    **Location**: Mohali, India **Shift**: UK Shift (Mon - Sat) **Key Responsibilities**: - Confidently communicate with customers and proactively follow up on their inquiries to ensure a seamless customer service experience. - Provide customers with accurate and timely information to resolve their issues or inquiries effectively. - Accurately receive and...


  • Mohali, Punjab, India Kodex Global Constructions Chemical Pvt. Ltd. Full time

    Our organization is excited to announce that we are looking for a reliable Customer service Executive to join our Australian based Company. As a Customer service Executive, you will be responsible for overseas calls and sales. You will be expert in managing all sales activities such as Overseas Calling and sales. You will also be responsible for setting...


  • Mohali, Punjab, India Affroots Online Private Limited Full time

    **Position Title**: Customer Service Executive **Location**: Mohali **Employment Type**: Full-Time **Job Summary**: **Key Responsibilities**: - **Customer Interaction**: - Respond to customer inquiries via phone, chat in a timely and professional manner. - Assist customers with product/service information and troubleshooting. - **Problem Resolution**: -...


  • Mohali, Punjab, India Deol Full time

    **Job Overview**: Deol Car & Truck Rentals, an Australia-based company, is looking for a proactive and detail-oriented **Operations & Customer Service Executive** to join our on-site team. This dual-role is ideal for professionals with a background in **BPO, customer service, or operations**, who can manage backend workflows and front-end customer...


  • Mohali, Punjab, India Classic Group Full time

    **Job Title: Customer Service Executive** **Salary: 15k - 22k** **Undergraduates/Graduates with 1 year ' experience** **Who Can Apply**: **Graduates with one year of experience** **Undergraduates/Graduates with 6 months of experience** **Job Highlights**: **Process: Outbound Calls, Data Mining** **Work Environment: Complete Work from...


  • Mohali, Punjab, India Red Leaf Tech Services Full time

    **Job Title: Customer Service Executive** **Location : F250 Industrial Area Phase 8B** **Shift: 7:30 PM to 4:30 AM IST** **Responsibilities**: - Act as the primary point of contact for customers, ensuring high levels of satisfaction and retention. - Manage customer database (CRM software) to track inquiries, bookings, and follow-ups. - Handle inbound &...


  • Mohali, Punjab, India SourceMash Technologies Pvt. Ltd. Full time

    **We are looking to hire a Customer Care Executive for international BPO (WFO Only).** - Must be having good English communication skills (Written and Verbal) - To maintain pleasant relationships with customers - To maintain the database by updating customer information on a daily basis **Work and Shift Details**: - Rotational Night shifts - Should be a...


  • Mohali, Punjab, India Hunting Cheery Full time

    **Job Title**: Customer Service Executive / Customer Support Associate (UK Process) **Location**: Mohali, Punjab **Job Type**: Full-time **Salary**: Up to ₹3,60,000 per year **Experience**: Freshers can also apply **Shift**: Night (8:30 PM - 5:30 AM) **Working Days**: - 6 days a week during probation - 5.5 days a week post-probation **Joining**:...