Customer Support

4 days ago


Nanganallur Chennai Tamil Nadu, India Auction Ghar Full time

**We are Hiring for Customer support (Experience in Logistics field)**
**Salary : 15k-20k**
**Location: Nanganallur**
**Experience : 1-2yrs**

**Responsibilities**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

Pay: ₹15,000.00 - ₹20,000.00 per month


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